The Medical Laboratory Assistant II has responsibility for the processing, organizing, labeling, and transporting of specimens for laboratory testing. As an experienced and fully competent laboratory assistant, performs advanced functions such as phlebotomy and / or section-specific specialty tasks and serves as a role model and preceptor for other staff. Duties include the input and extraction of data from the Laboratory Information System as well as clerical tasks such as answering phones and filing documents.
PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
- Serves as a preceptor to less experienced and / or new staff and students by utilizing skills and knowledge to help train and educate others.
SERVICE ESSENTIAL FUNCTIONS
Prepares specimens for courier pick up and delivery to referral lab as necessary. Communicates with other laboratory personnel when specimens need to be transported to other areas.Performs various Laboratory Information System functions. Files requisitions, reports and other pathology materials appropriately. Answers the telephone and refers requests for the delivery of results to physician offices appropriately.Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff.Organizes workload, sets priorities, and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks.QUALITY / SAFETY ESSENTIAL FUNCTIONS
Receives, triages, orders, labels and transports specimens for laboratory testing. Processes specimens, aliquots, and / or slides / blocks according to procedure for samples tested in the laboratory as well as samples forwarded to referral laboratories. Handles STAT samples expeditiously. Assists pathologist and / or other laboratory personnel with specimen grossing as needed.Recognizes problems (such as mislabels, incorrect tube type, etc.), identifies causes, and takes corrective action to solve basic problems.Operates automated instrumentation as applicable at entity following all safety measures. Performs and documents any processing equipment maintenance.Performs one or more of the following advanced functions :Pre-Analytic : In an outpatient and inpatient setting, performs phlebotomy and other specialized specimen collection procedures for patients; maintains competency of techniques and principles required to perform quality phlebotomy servicesSpecialty Areas (i.e., Anatomical Pathology, Microbiology, Molecular, etc.) : Performs advanced functions such as assisting with frozen sections, special stain procedures, cytology processing, fine needle aspirations (FNAs), and other section specific specialty tasks as per section scope.Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness.FINANCE ESSENTIAL FUNCTIONS
Adjusts work schedule to accommodate departmental / organizational needs. Appropriately utilizes the time recording system.Uses department resources / equipment / supplies properly and efficiently.GROWTH / INNOVATION ESSENTIAL FUNCTIONS
Guides and mentors section employees and students to help build confidence in skills, knowledge and abilities.Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCE
Minimum of 3 years of related experience requiredLICENSES AND CERTIFICATIONS - REQUIRED
N / ALICENSES AND CERTIFICATIONS - PREFERRED
Relevant certification (e.g., phlebotomy, medical laboratory assistant)KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following : skills, competency assessments and / or performance reviewsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersStrong organizational skills to handle a heavy workload and maintain accuracyDemonstrates a working knowledge of specimen requirements for testing, processing, and proper waste disposingPossesses basic computer knowledge; operates multiple computer systems to include Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsIndependently adapts to multiple ongoing priorities including organizing work flowDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionStrong training, leadership, and mentoring skillsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
UniformScrubsBusiness professionalOther (department approved)ON-CALL
Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On CallTRAVEL
Travel specifications may vary by departmentMay require travel within the Houston Metropolitan areaMay require travel outside Houston Metropolitan areaCompany Profile :
Houston Methodist Clear Lake Hospital is committed to leading medicine in Clear Lake and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. Houston Methodist Clear Lake provides a broad spectrum of adult, pediatric, medical and surgical care. It is an accredited chest pain center and acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers advanced inpatient and outpatient services, including state-of-the-art imaging; childbirth center with a level II neonatal intensive care unit; minimally invasive surgery; cancer center; neurology and spine care; heart and vascular care; bariatric and digestive care; emergency care; primary care; rehabilitation services; and comprehensive orthopedics and sports medicine.
Houston Methodist is an Equal Opportunity Employer.
