ERP Business Analyst - Workday (Hybrid)
REFER A FRIEND Current Employees Apply BACK Location : Telecommute Job Ref : 65495 Talent Area : Information Technology Job Shift : 1st - Day Job Type : Full-Time Posted Date : Jan. 7, 2025
At Houston Methodist, the ERP Business Analyst position is responsible for analysis, functional documentation, support, development and advancement of PeopleSoft business applications through upgrades, new releases and optimization of implementations. This position utilizes critical thinking, attention to detail, and effective communication skills to understand common business analysis tools and methodologies and to apply them to solve enterprise wide technical and operational problems. The ERP Business Analyst position partners with technical teams to define specifications for assigned projects and serves as a facilitator between technical teams and business owners.
Requirements :
PEOPLE ESSENTIAL FUNCTIONS
- Partners with business owners to ensure projects and service requests are on time and within scope through the application of project management methodologies.
- Initiates and maintains positive relationships with key customers and co-workers.
- Partners with stakeholders to support and evaluate change management efforts on assigned solutions.
SERVICE ESSENTIAL FUNCTIONS
Utilizes strong communication skills through active collaboration with the customers. Provides proactive updates and alerts customers to potential issues.Partners with customers and team members to translate business requirements into viable solutions, identifying potential benefits, and re-engineering workflow / processes to achieve anticipated benefits.Proactively seeks opportunities to increase customer satisfaction and deepen client relationships and effectively manages client expectations.QUALITY / SAFETY ESSENTIAL FUNCTIONS
Proactively coordinates regular status sessions with key customers.Develops detailed system test plans, executes system test cases and provides issue tracking and consolidation. Manages a coordinated User Acceptance Test (UAT) effort.Participates in monitoring and meeting Service Level Agreements (SLAs) with key customers.FINANCE ESSENTIAL FUNCTIONS
Coordinates, cost and resource estimates, and progress reports on assigned projects.Identifies solutions to optimize performance of existing systems and gains customer consensus on instituting changes; institutes changes when approved.GROWTH / INNOVATION ESSENTIAL FUNCTIONS
Proactively seeks out opportunities and solutions that encourage innovation, continuous improvement and growth.Accountable for consistency as changes in process, tools, and overall practice is developed, ensuring a focus on continued integration and overall system benefit.Recommends innovative solutions for custom Information Technology to department management.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications : EDUCATION
Bachelor's degree in Information Technology, Business or related fieldWORK EXPERIENCE
Three years' experience in PeopleSoft Business Systems analysis, requirement gathering and documentationThree years' experience in business process analysis, system requirements, data modeling and detailed functional designLICENSES AND CERTIFICATIONS - REQUIRED
N / AKNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSuperior documentation expertise, including experience creating Project Scope, Business Requirements, Functional and Nonfunctional Requirements, Workflows, etc.Strong project management skills and knowledge of project management toolsAbility to analyze complex transactional data including creating queries and using Excel pivot tablesAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to effectively presenting ideas to executive management via discussions and presentationsAbility to resolve conflict and manage customer expectationsKnowledge of principles, practices, procedures and configuration in assigned PeopleSoft functionExceptional written and verbal communication skillsOutstanding analytical and critical thinking skills and attention to detailAbility to manage multiple priorities and creatively solve problemsExtensive PC software skills including Microsoft Word / Excel / Access / Project, and other database management and reporting software
