Government & Regulatory Affairs Manager

Overview

At Houston Methodist, the Government and Regulation Affairs Manager position is responsible for regulatory and public policy matters related to Houston Methodist. This position develops and implements legislative strategies, monitors legislation and aids in coordinating associations. The Government and Regulatory Affairs Manager position interacts with federal and or state legislative and government entities to advocate for Houston Methodist patients, business plans and interests.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Builds and maintains professional relationships with members of federal, state, and local government entities, agencies, elected officials, and staff to advance HM's goals.

• Serves as a resource for regulatory information and guidance. Assists in providing education for department staff and others on regulatory HHS and CMS policy.

• Collaborates with healthcare and industry advocates to build areas of common interest and take leadership roles within industry committees, as appropriate.

• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Aids in the development of legislative and regulatory policy to benefit HM patients and operations. Drafts talking points on issues assigned by supervisor.

• Tracks and understands state and federal healthcare policy, drafts comments, and works with associations to submit comments to agencies.

• Working through national, state and local associations and coalitions, lobbyists, and others, researches and tracks political, legislative, government and regulatory activities that could affect delivery of care and/or operation.

• Develops working relationships and contacts with elected officials and their staff.

• Assists management with strategic planning for known and potential regulatory activities related to healthcare.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Introduces legislative and public policy changes that will support Houston Methodist's delivery of care and/or its operations.

• Consistently exercises independent judgment and discretion in matters of significance.

FINANCE ESSENTIAL FUNCTIONS

• Tracks lobbying expenditures for state and federal requirements. Processes department invoices.

• Works with entities to evaluate the impact, establish the priorities and develop responses to legislation and regulatory matters.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Manages health care associations and industry committees and seeks leadership role opportunities within industry committees, as appropriate.

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelor's degree in health or public policy, political science, healthcare, finance, or related field

WORK EXPERIENCE

• Six years' experience as a legislative assistant for an elected official, with experience working on policy for a federal or state agency or private organization, such as a lobbying firm, CBO, or healthcare organization, etc.

• Federal or State experience preferred

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong interpersonal skills

• Excellent writing and communication skills

• Cooperative, tactful, and able to work under pressure

• Proficient in Microsoft Office tools

• Politically astute and capable of establishing credibility with elected officials and staff

• Confident, self-motivated, and energetic

• Dependable, responsible, and resourceful

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL****Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.