Pianist

Work Shift: DAY

Work Week: M - F

At Houston Methodist, the Pianist position is responsible for creating a holistic environment of care for our patients, guests and employees by playing classical, cultural and traditional music selections appropriate for the healing environment. This position performs high quality, purposeful programming, which is presented in public areas throughout the Houston Methodist system. The Pianist position selects music aimed to relieve anxiety by creating a welcoming environment of solace, offering emotional and spiritual inspiration and supporting the journey of healing and caregiving for all. This position remains conscientious of the environment and modifies music selections in regards to audience feedback, activity in the space and environmental disruptions. The Pianist position maintains professional boundaries and connects individuals with other departments like Security, Spiritual Care, and Guest Services when the need arises.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS
o Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 
o Focuses on patient/customer safety
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their needs are being met
o Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 40%
1. Exhibits sensitivity to surroundings and approachability to listeners. (EF)
2. Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.
3. Mentor or trains volunteer pianists, as needed.

SERVICE - 40%
1. Provides music as a service to promote the holistic environment of care at Houston Methodist. (EF)
2. Performs a wide variety of classical, cultural and traditional music selections from sheet music (provided by the employee) or memory. (EF)
3. Plays for hospital events, as determined by the schedule coordinated with management, multiple times a year. (EF)
4. Plays piano for 2 and 4 hour shifts with a 15 minute break every hour. (EF)

QUALITY/SAFETY - 10%
1. Contributes to a safe working environment with respect to sound levels and overhead announcements. (EF)
2. Acts accordingly, displaying sensitivity to the needs of doctors, nurses or chaplains when discussions are taking place with patients and families within close proximity. (EF)

FINANCE - 5%
1. Use resources efficiently; does not waste supplies.  Self-motivated to independently manage time effectively and prioritizes department daily tasks, minimizing incidental overtime.
2. Ensure consistent piano coverage.

GROWTH/INNOVATION - 5%
1. Responsible for active development of performance repertoire.
2. Support hospital and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for self-growth and development by participating in in-services programs and continuing education. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)  

EXPERIENCE REQUIREMENTS
o Professional pianist with 5 years experience

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.