Recruiter- Clinic Staffing (onsite Medical Center)

Overview

At Houston Methodist, the Recruiter position is responsible for managing the full cycle recruitment process, collaborating closely with department leadership, proactively identifying future staffing needs, while growing a strong candidate pipeline. This position finds and attracts the right candidates, developing relationships with the clients, and then offering and delivering exceptional customer service. The Recruiter position partners with assigned department clients and other areas of Human Resources to implement effective and creative recruitment plans that align with Houston Methodist's mission, vision and business goals to successfully meet client's talent objectives.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Conducts intake sessions with hiring managers to gain a thorough understanding of the job opening, and to ensure alignment regarding key steps in the hiring process through the use of a service level agreement. Builds strong relationships with hiring Managers to ensure hiring requirements are met.

• Provides recruitment services in a positive, timely, service-oriented, cost-efficient and effective manner. Recruits passive and active candidates through a variety of recruitment technology tools and social platforms.

• Ensures positive applicant experience throughout the hiring process which includes timely follow-up, application and interview status. Manages candidates who are referred by internal employees to ensure a positive candidate experience for referred candidates. Partners with the coordinators/specialists and provides onboarding information including projected start date, in a timely manner.

• Contributes towards improving department score for turnover/retention/employee engagement, using peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Executes recruitment strategies based on position, market and organization needs. Sources talented candidates through creative methods and understands the impact of applied strategies. Expedites the hiring process by using best practice hiring strategies.

• Prepares applicants for interviewing with specific hiring managers by providing detailed information regarding the job via job descriptions, department structure and the role within. Articulates the employment value proposition, providing information on Houston Methodist opportunities to applicants, emphasizing the employer of first choice.

• Manages the qualification, interview and selection process. Recommends final 3-5 candidates for hiring manager interviews. Participates in post interview debrief/feedback with interview teams to ensure selection of the best candidate.

• Consults with management on hiring, promotion and transfer decisions including making recommendations on candidate selection and job offer terms. Determines and recommends new hire or transfer rates of pay considering internal equity, labor market issues, implications for other departments and health system compensation policy. Extends job offers to final candidates.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Applies understanding of employment law and compliance during the interview and selection process.

• Utilizes technology tools to facilitate recruiting, hiring and onboarding processes. Ensures that information is entered, maintained, current and accurate in the Applicant Tracking System including but not limited to: job posting content, candidate tracking, disposition, anecdotal information and other required data, following Houston Methodist procedures.

• Effectively and timely sources, screens and interviews qualified candidates to meet client needs and department metrics. Consistently communicates updates to applicants and hiring managers.

FINANCE ESSENTIAL FUNCTIONS

• Effectively negotiates and communicates offer to identified candidates. Follows Houston Methodist procedures for making a competitive offer, escalating applicant salary concerns as appropriate.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Serves as talent advisor on best practices and recruiting to customers and peers. Continually researches and evaluates external marketplace to maintain ongoing awareness of business environment.

• Seeks opportunities to identify self-developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelor's degree; may consider internal candidate with additional four years of experience (in addition to the minimum experience requirements listed below) in lieu of degree

WORK EXPERIENCE

• Two years of human resources experience or related experience

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• Certified Internet Recruiter (CIR)-AIRS AND
• Human Resources\PHR - Professional in Human Resources OR
• Human Resources\SHRM-CP -- through the Society for Human Resources Management

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Exhibits strong interpersonal and teamwork skills with all levels of the healthcare team and assures delivery of excellent customer service to all applicants, HM leaders and staff, physicians and co-workers

• Strong organizational skills and attention to detail

• Ability to adapt to changing responsibilities and multiple tasks

• Self-starter and results-driven

• Capable of handling challenging/difficult situations

• Ability to manage competing demands, while being extremely adaptable and flexible and maintain a positive work style

• Demonstrated success working independently, forging relationships, and managing multiple tasks with minimal direction

• Knowledge and application of Federal and State employment laws, regulations and legislation

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL****Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile

Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients.  As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow.  This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care.  Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.