Lead Housekeeper

Position Summary:

This role is essential in ensuring a consistently high standard of cleanliness and providing a comfortable and welcoming environment for our members and guests, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose.

This role is essential in ensuring a consistently high standard of cleanliness and providing a comfortable and welcoming environment for our members and guests, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose.

Essential Duties and Responsibilities:

• Guest Service and Communication:

o Deliver service with care and attention, always prioritizing quality and the well-being of the Members.

o Greet members and their guests in a friendly and professional manner.

o Assist guests promptly and courteously with any request related to housekeeping services.

o Communicate effectively with other departments to ensure member needs are met.

• Supervision and Team Leadership:

o Lead, train, and motivate a team of housekeepers, ensuring efficient and effective cleaning operations.

o Assist the Housekeeping Manager in assigning daily tasks and room assignments.

o Monitor the performance of housekeeping staff and provide constructive feedback.

o Ensure team members adhere to established cleaning standards and procedures.

o Foster a positive and collaborative team environment.

• Room and Facility Cleaning and Maintenance:

o Inspect rooms, cottages, and common areas to ensure they meet the highest standards of cleanliness and presentation.

o Participate in the cleaning of guest rooms, including making beds, dusting, vacuuming, mopping, cleaning bathrooms, and replenishing amenities as needed.

o Oversee the cleaning and maintenance of common areas such as lobbies, hallways, restrooms, and recreational facilities.

o Ensure all cleaning supplies and equipment are used properly and safely.

o Report any maintenance issues or damages to the Housekeeping Manager.

• Inventory and Supplies Management:

o Monitor and maintain adequate inventory levels of cleaning supplies, linens, and guest amenities.

o Assist with ordering and receiving supplies as directed by the Housekeeping Manager.

o Ensure proper storage and organization of all housekeeping supplies

• Quality Control and Standards:

o Conduct regular inspections of cleaned rooms and areas to ensure adherence to quality standards.

o Identify and address any deficiencies in cleaning or maintenance.

• Safety and Compliance:

o Follow safety protocols in compliance with safety procedures.

o Ensure the safe handling and storage of cleaning chemicals.

o Report any safety hazards or incidents promptly.

• Any other duties, as assigned.

Required Skills and Qualifications:

• Bilingual – Spanish//English necessary.

• Excellent communication and interpersonal skills that foster a friendly and collaborative atmosphere.

• A genuine desire to work as part of a team and contribute positively to our workplace culture.

• A commitment to providing exceptional service that makes a difference to our Membership.

• 2 years of experience as a housekeeper in a hotel, resort or similar environment, with supervisory experience preferred.

Working Conditions:

• You will be working in variable temperature conditions (extreme heat or cold).

• You may experience variable noise levels.

• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to lift and move heavy objects (up to 50 lbs.)

• Standing, stooping, bending and twisting for most of the workday.

• Ability to operate a vehicle.

Physical Functions:

The physical demands and characteristics of the work environment are representative of those needed to successfully perform the essential functions of this role. We are committed to making reasonable accommodations to support individuals with disabilities in fulfilling these responsibilities.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Night shift

Ability to Commute:

• Hockley, TX 77447 (Required)

Work Location: In person

Salary : $16