What are the responsibilities and job description for the Front Desk Assistant position at Houston Spine and Rehab?
FRONT DESK CHIROPRACTIC AND PHYSICAL THERAPY OFFICE (English/Spanish). We have a extremely busy front desk position that requires multi-tasking and attention to detail. We see patients from all Insurance types: Group Insurance, Workers' Compensation and Personal Injury with each requiring a different scheduling protocol and documentation. Prompt and efficient completion of all paperwork is mandatory. This position requires you to be a self-starter with initiative.
Responsibilities and Duties
Duties include but are not limited to:
* Process patients checking in and out
* Collect patient balances and copayments
* Schedule appointments in office and outside doctor offices'
* Appointment verification calls
* Process patient referrals incoming and outgoing
* Process patient documentation required by Insurance/ Attorneys during each visit
Qualifications and Skills
* Bilingual preferred but not essential (understand and speak fluent English/Spanish)
* Knowledge and use of EMR Job Qualifications Preferred
* Over the top Customers service skills
* Prior Experience with Insurance preferred
* Ability to multi-task in a fast paced setting
* Exceptional verbal and written communication skills
* Exceptional organizational and prioritizing skills with attention to details
* Self- motivated
Benefits
Benefits available to include 401k, Insurance and PTO. We are an EOE.
If you think you would be the perfect candidate and our next team member,
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- The Woodlands, TX 77384 (Required)
Work Location: In person
Salary : $14 - $18