Battle Red Marketing and Events Ambassador

Title: Battle Red Marketing and Events Ambassador   FLSA Status: Hourly, non-exempt   Department: Event Services   Reports to: Event Operations Coordinator and Event Services Coordinator   Education/Experience: ·   High school diploma required. ·   Completion or in pursuit of a bachelor’s degree from an accredited college or university preferred.   Skills Required: ·   Excellent customer service skills. ·   Ability to assist in event set-up and breakdown, which may require frequent lifting and/or carrying up to 50 pounds maximum. ·   Ability to work effectively in a team environment as well as on an individual basis as situation dictates. ·   Ability to report promptly for all assigned events or activities as directed. ·   Effective verbal, written and interpersonal communications with fans, providers and other teammates. ·   Ability to maintain confidential and/or proprietary information. ·   Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. ·   Job requires walking around and standing for prolonged periods of time in various Club premises in and around NRG Stadium and NRG Park, as may be assigned.   Basic Function: ·   Assist and participate in the execution of programs and events that promote the Club and its corporate partners.  ·   Assist in the execution of events that enhance the fan experience on Houston Texans (“Club”) gamedays and other year-round Club events. ·   Assist numerous internal Club departments with a variety of administrative tasks as assigned.   Job Function (duties and responsibilities): ·   Provide excellent customer service through effective verbal, written and interpersonal communication with fans/customer, other teammates and Club providers at all Club gamedays and other Club events. ·   Exemplify the “5 Ways of Being a Texan” by utilizing SMILE: Smile and welcome each and every guest with “Welcome to Gameday!”; Make eye contact, be professional and engage all guests; Inquire often, “How can I help?”; Listen, respond and confirm resolution; Exceed expectations and leave all guess with a positive, lasting impression. ·   Maintain interactive game equipment and execute interactive game activities at assigned events. ·   Distribute designated inventory and promotional items to fans or guests as needed. ·   Assist in the planning and execution of assigned Club events. ·   Ensure successful sponsorship activations at games and other events by maintaining, in good condition, sponsor gameday signage and other activation elements.  ·   Load, unload, drive and clean Club vehicle after events as may be required.  ·   Assist Club staff on gamedays as needed. ·   Report promptly for all assigned shifts at games and designated events. ·   Attend and work as instructed at all Club home games and at other designated events, such as Training Camp, Running of the Bulls, Draft Party, Texas Bowl, Texans Care Volunteer Day, three (3) Lone Star Sports and Entertainment major NRG Stadium events and twenty (20) other Texans events throughout the 2022-2023 season, including one (1) each month. ·   Attend and/or complete any required orientation and training. ·   Assist other club personnel in various departments from time to time (not connected to gameday or events) as instructed and as schedule permits. ·   Perform various other duties as may be assigned by the Event Operations Coordinator and Event Services Coordinator. ·   Subject to reasonable accommodations, position requires face-to-face personal interaction with other Club personnel and fans at Houston Texans home games, at other Houston Texans sponsored events held in and around NRG Stadium and/or NRG Park and at other locations in the Houston metropolitan area; therefore, responsibilities must be physically performed at the designated location and not in a telecommuting manner.    Travel Requirements:   Occasional local travel related to Club-sponsored events held away from Club facilities at NRG Park.

Salary : $0