What are the responsibilities and job description for the Refuel Barista position at Houstonian Campus LLC?

Job Description

Job Summary :

The barista at Refuel is knowledgeable in preparing and serving beverages such as coffees, teas, smoothies, and other specialty drinks. The Barista greets customers, answers their questions, takes orders, processes payments, and prepares and serves food and drinks. The Barista at Refuel will also maintain a clean, organized, and well-stocked workspace and dining area, refresh displays, and continuously expand the knowledge of food and beverages offered, as well as keeping quality control for preparation methods and presentation. The barista serves members and guests with a positive, friendly, knowledgeable and polite attitude.

Responsibilities :

Provides a welcoming greeting to members and guests, informing them about specials or new items, answering questions, and processing orders and payments.
Prepares foods, such as baked goods, bagging, blending smoothies, brewing coffee and tea, preparing made to order coffees following recipes, and serving items to customers according to order. Makes sure to keep consistency with quality and presentation in the drinks made.
Cleans and restocks work and dining areas, emptying trash and sanitizing equipment and utensils.
Updates signage and displays.
Takes inventory and replenishing items in display coolers and behind the counter.
Adheres to all food safety regulations and quality controls.
Performs all other duties as assigned.
Performs all duties in a safe manner.

Knowledge and Skills

The barista must be able to ring tickets on the computerized Point of Sale system.

The barista must be able to accurately and securely manage a cash bank, making change for purchases and performing standardized accounting cash closing procedures.

The barista must have strong customer service skills.

Must be TABC certified.

Must have excellent verbal, written and interpersonal communication skills.

Must understand and communicate fluently in English.

Must have the ability to learn food and beverage preparation procedures.

Must have exceptional listening and communication skills.

Must be available for a flexible work schedule, including but not limited to peak hours, including early mornings, weekends, and holidays.

Must exhibit a friendly and professional demeanor with customers and coworkers at all times.

Must be able to deliver excellent customer service that assures total customer satisfaction with their experience at Refuel.

EDUCATION AND EXPERIENCE

High school diploma or equivalent

Experience in food and beverage preparation preferred

PHYSICAL REQUIREMENTS

To perform the duties of this position successfully, an employee is required to execute the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Employees in this position must have the ability to :

work in a fast-paced kitchen and restaurant environment, where there is typically a moderate to loud noise level,

work in extreme temperatures,

work where floor surfaces may be slick,

walk, stand, bend, stoop, push, or pull items for long periods of time,

push, pull and lift 20 lbs. on a regular basis, and on an occasional basis lift up to 50 lbs.

see and read a computer screen and printed matter with or without vision aids.

hear at normal volumes and on the telephone, with or without assistive devices.

speak and be heard at normal volumes and on the telephone.

The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. To access the ‘EEO is The Law’ information poster please visit https : / / www.dol.gov / sites / dolgov / files / ofccp / regs / compliance / posters / pdf / eeopost.pdf

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