Spa Attendant

Job Description

Job Description

MAJOR FUNCTIONS :

Primarily responsible for the smooth, efficient operation of the Locker Rooms, float pool, restrooms, relaxation and tranquility rooms in the manner trained by The Houstonian Spa. Direct all efforts toward guest satisfaction, the achievement and maintenance of The Houstonian Spa standards.

GENERAL RESPONSIBILITIES :

• Adhere to all standard policies and procedures.
• Perform all guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction.
• Maintain a cooperative, team-like attitude in working with management and fellow associates in all Houstonian departments. Help achieve our common goals of maximizing guest satisfaction and profit margins.
• Maintain a positive attitude towards co-workers and the job being performed.
• Report to work on time in a properly cleaned and pressed uniform. Hygiene is key in this environment due to the close proximity working with the clients. Employee scent should always remain neutral.
• Takes care of guest needs, ensuring that supplies are available and that the facilities are kept clean and in safe condition at all times.
• Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.

SPECIFIC RESPONSIBILITIES :

WORK SCHEDULE :

KNOWLEDGE AND SKILLS :

trustworthy : be completely honest in all interactions with others.

accountable : stand behind the work you do.

friendly : show compassion and respect.

SAFETY AWARENESS :

PHYSICAL REQUIREMENTS :

SPA PHILOSOPHY :

When hired by the Spa at The Houstonian and upon completion of a training program, you will join a select group of professional men and women who are dedicated to providing the finest service in the spa industry. You may be required to work weekends, holidays and irregular hours. You will be confronted with a great variety of people with an equal variety of needs. You will have to think on your feet, keep smiling and make sure our guests want to return to the Spa at The Houstonian.

Most importantly, adapt to the theory of “If it is not in my job description it does not mean I am not responsible for it.”

The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. To access the ‘EEO is The Law’ information poster please visit https : / / www.dol.gov / sites / dolgov / files / ofccp / regs / compliance / posters / pdf / eeopost.pdf