What are the responsibilities and job description for the Admissions and Development Coordinator position at HOVER SENIOR LIVING COMMUNITY?
Job Summary
Responsible for providing oversight and handling admissions of Beatrice Hover Assistant Living facility, assist with marketing, events and volunteer coordination across all of Hover Senior Living.
Accountabilities
- General
- Model the Culture Change Principles of the Eden Alternative.
- Understand and adhere to Resident Confidentiality and HIPPA regulations.
- Attend in-service training, educational classes, and meetings as required.
- Read and comprehend instructions, correspondence and memos.
- Maintain a thorough working knowledge of Community policies and procedures.
- Solve basic mathematic procedures.
- Maintain the highest degree of personal and professional integrity.
- Know and honor Resident Rights.
- Communicate with residents in a respectful manner.
- Respond to resident family/visitor requests in a timely and appropriate manner.
- Make independent decisions when circumstances warrant such action.
- Provide effective and courteous service to all residents, guests and co-workers.
- Admissions Coordinator (15 hours/week)
- Schedule and coordinate resident tours for prospective residents and their families.
- Ensure admissions inquiries are responded to within 24 hours.
- Conduct initial reviews of admissions applications.
- Collaborate with case managers, families, and referral partners to secure referrals.
- Maintain organized admissions records and provide weekly updates to leadership and daily updates to the Community Awareness and Development Director.
- Provide the HWD with the necessary referral information to complete a pre-admission evaluation.
- Complete necessary admissions agreements and paperwork and collect a move-in fee, deposit, and 1-month check upon admission.
- Print and keep the admissions packet for Beatrice Hover Assisted Living up to date.
- Follow the hospital and readmission process for current Hover Assisted Living residents.
- Work with ED and Campus Plant Operations Director on room readiness.
- Be available to families, residents, and POAs during admission.
- Marketing and Events (25 hours/week)
- Market at networking events and engage with local businesses and communities weekly.
- Assist in creating and distributing marketing materials for events and programs.
- Collaborate on fundraising campaigns.
- Support planning, logistics, and execution of campus marketing and fundraising Events (e.g., 8/80 Event).
- Update social media channels, newsletters, and community outreach platforms.
- Physical Demands/Working Conditions
- Able to sit, stand, bend, lift, push, pull, stoop, walk, and move frequently during working hours.
- Able to lift 40 lbs. floor to waist, lift 10 lbs. waist to shoulder, lift and carry 40 lbs., and push/pull 40 lbs.
- Able to assist in the evacuation of residents.
- Qualifications and Educational Requirements
- Bachelor's degree in marketing required or five years of relevant experience in marketing.
- Experience in senior care or healthcare setting preferred.
- Ability to read, speak, and write in English.
- Valid Driver’s license and acceptable driving record.
- Demonstrated favorable work history through reference checks and background checks.
- Demonstrate strong interpersonal and communication skills.
- Ability to operate basic office equipment.
- Ability to use the computer: Microsoft Office, CRM software, and social media platforms.
- Ability to multi-task and prioritize.
Benefits for Full Time Employees
- Health
- Dental
- Vision
- Retirement Plan
- (PSLF) Public Service Loan Forgiveness
- PTO/Sick
- Planet Fitness Corp. Discounted Membership
- ZayZoon - Earned Wage Access
Salary : $25 - $30