What are the responsibilities and job description for the Operations Coordinator for Office Support position at Hover?
We are seeking a highly organized and detail-oriented Operations Coordinator to join our team in New York City. This full-time, exempt position will be responsible for providing exceptional support to our office operations.
About Us
At Hover, we believe that the homeowner journey should be easy, transparent, and fun. Our innovative technology helps homeowners and professionals visualize what's possible with Artificial Intelligence (AI) and interactive 3D property models.
Our mission is to make the home improvement process seamless and enjoyable. We foster an inclusive and diverse culture by hiring talented individuals from a wide variety of backgrounds.
We value creativity, innovation, and teamwork, and we're looking for someone who shares these values to join our dynamic team.
Responsibilities
- Serve as the key point of contact for office vendors and guests, ensuring smooth communication and timely issue resolution.
- Responsible for submitting maintenance requests and maintaining the safety of the office environment.
- Manage mail and package delivery, including sorting and distributing correspondence.
- Be available on-site in the office on Monday-Thursday, with occasional ad hoc Fridays for important meetings or events.
- Maintain inventory of necessary office supplies, restocking as needed.
- Order catered lunches for the team, promoting a positive work environment.
- Ensure general office upkeep and maintain a clean, functional space.
- Partner with the Workplace Director to plan and execute engaging office events and activities.
- Support two executives as their dedicated Executive Assistant.
Requirements
- A minimum of one year's experience in an office management or operations role.
- Familiarity with scheduling tools like Google Calendar.
- Self-motivated, optimistic, and professional demeanor with attention to detail.
- An eye for good design and aesthetic, ensuring our office space reflects our brand.
- Strong initiative, creativity, and problem-solving skills.
- Excellent interpersonal, oral, and written communication skills.
- Good judgment and ability to interact with all levels of management.
- High level of professionalism and organizational skills.
- Proficiency in Google Suite and excellent computer skills.
- Demonstrated ability to prioritize tasks and adapt to changing work priorities.
Benefits
- Competitive salary and meaningful equity in a fast-growing company.
- Comprehensive medical, dental, and vision coverage for you and dependents.
- Unlimited and flexible vacation policy.
- Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave.
- Mandatory Self-Care Days - A day set aside each month to allow employees to recharge.
- Remote Wellbeing Resources - We provide recurring fitness classes, meditation/mindfulness tools, virtual therapy, and family planning assistance.
- Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications.
We have Hubs in San Francisco and New York City, where we expect this employee to be in-office Monday-Thursday to build rapport and foster organic connection. At this time, we are not considering fully remote roles. This role is located in our New York City hub.
