What are the responsibilities and job description for the Operations Supervisor II - Public Works, Bureau of Facilities, Maintenance Division position at Howard County?
Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government:
Howard County Government is a leader in innovation, best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2024, Howard County Government received a record-breaking 63 Achievement Awards from the National Association of Counties (NACo) – the most awards in the state of Maryland, and the fifth highest in the nation, as compared to more than 3000 counties. NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.
What are we looking for?
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What you'll like most about working at Howard County Government:
- We are committed to workplace excellence in every area of County government.
- We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
- We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
- As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.
POSITION SUMMARY:
Supervises a Bureau of Facilities, Operations and Maintenance Division (O&M) team providing preventative and corrective building maintenance, repairs and assigned special projects for a group of County owned and leased buildings within a specified zone. The team is staffed with building maintenance mechanics, where workers are engaged in routine building maintenance functions, such as painting, carpentry, minor electrical, mechanical and plumbing repairs; equipment installation and repairs; small office moves and renovations; preventative maintenance; and coordination of contracted snow removal services. This position is also responsible for the comprehensive planning and scheduling of major and special maintenance programs and other projects as assigned.
STARTING SALARY HIRING RANGE:
$34.43 - $37.66
$71,614 - $78,333
CLASS DESCRIPTION:
Performs intermediate supervisory level and advanced operations service work under general supervision from an administrative or technical superior. Work includes supervising the activities of laboring and equipment operation personnel in areas such as construction, maintenance, landfill disposal, tree care, utility, vehicle repair, contracted refuse collection, water reclamation, parks, horticulture, and forestry work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other related duties may be assigned.
- Supervises an assigned Bureau of Facilities, Operations and Maintenance Division (O&M) team. The team is staffed mainly by building maintenance mechanics.
- Routine building operations, the team is responsible for minor plumbing, HVAC, and electrical maintenance.
- Responsible for preventive building maintenance of an assigned group of buildings. Also included is the comprehensive planning and scheduling of major and special maintenance for the assigned building group.
- Responsible for Responsible minor office moving, snow removal coordination, and O&M special projects, as assigned.
- Responsibility for inspection of completed work for conformance to plans, specifications, and standards.
- Assignment of work orders, scheduling work and input of accurate labor hours upon completion of work order assignments; establishes or adjusts work orders to track employee's productivity.
- Suggests changes in working conditions and use of equipment to increase efficiency of work teams.
- Analyzes and resolves work problems, and/or assists workers in solving work problems; initiates or suggests plans to motivate workers to achieve work goals.
- Confers with other supervisors to coordinate workers' activities and assigned tasks.
- Performs various recordkeeping functions and maintains documents including logs, field records, computerized data bases, and sampling records. Update operational procedures and maintenance records.
- Reviews work orders assigned for the work team daily. Assigns individual and team work orders, and works with the team to determine tools, parts, and quantity of materials needed for work assignments.
- Ensures materials and equipment operational procedures are in place and followed; maintains records of materials and supplies used, hours expended and other relevant information.
- Recommends priorities and policies for long range and short term operations.
- Develops, implements, and evaluates maintenance programs and procedures; resolves unusual or complex maintenance problems; identifies site maintenance needs.
- Reviews individual progress reports, time sheets, accident reports and prepares employee performance evaluations.
- Oversees work order tasks, and spot checks status of work orders in progress.
- Manages records for completed work orders, customer satisfaction survey data, accidents reports, material costs, field as-builts drawings, and renovation design changes.
- Trains O&M employees when required on proper use and care and maintenance of tools and equipment.
- Manages safety policies and regulations. Conducts regular safety meetings and safety toolbox talks with staff and ensures training materials and standards are current.
- Procures tools and materials needed for the team to perform their duties.
- Manages planned overtime work and voluntary on-call duties.
- Maintains an up-to-date knowledge of regulations and technical developments related to facilities management, design, and operations.
This job directly supervises skilled technical and semiskilled employees, including master trades' mechanics. Carries out managerial and supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
High School Diploma or GED, and six (6) years of related experience or equivalent combination of education and experience.
PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:
- An Associates degree in Building Construction or Facilities Management from a Community College or Technical School; or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary; or a Master Tradesman’s license.
- Thorough knowledge of building maintenance; building construction, including renovations, repairs to heating, plumbing, electrical, and structural systems of buildings.
- Knowledge of the practices, methods and tools used in the maintenance and repair of industrial machinery and equipment.
- Ability to plan, assign and review the work activities of laboring and equipment personnel.
- Ability to maintain records and complete reports of activities.
- Ability to establish and maintain effective working relationships with others.
- Ability to use word processing equipment and/or software applications on personal computer (WordPerfect, Windows, Excel, etc.).
- CPR Certification.
- OSHA/MOSA Training and Testing Requirements.
- Confined Space Training Certification.
- HazMat 40-Hours Training Certification, with 8-Hours Annual Recertification.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
An employee typically performs work in both office and field settings and requires the ability to maneuver in and around such settings. Outdoor work requires visiting other county government agencies, public improvement type construction projects, and observing activities for conformance to ordinances. Typical outdoor work activities involve driving, walking, standing, kneeling, reaching, and grasping. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Office activities include sitting, standing, operating telephones and similar office equipment, and completing logs and reports of activities.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to the elements of inclement weather conditions. The employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risks of electrical shock. The employee may be exposed to the hazardous conditions of a construction site. The noise level in the work environment is usually moderate to loud.
This position is designated as an emergency/essential position and may be required to respond in a variety of emergency situations.
The employee is responsible for using safety devices and protective equipment in order to minimize the frequency and severity of work related accidents. The employee is also responsible for using safe practices and methods in the operation of equipment and supplies related to their particular job. The employee is further responsible for correcting and/or reporting any conditions within the building or grounds that may be hazardous to the public, co-workers, or other county employees.
LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES AND REGISTRATIONS
Class C Maryland Driver's license or equivalent issued by state of residence.
ADDITIONAL INFORMATION:
TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.
Selected candidates may be subject to drug screening, background screening, and reference checks.
At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at HiringPreference@howardcountymd.gov. Requests for accommodations should not be attached to the application.
Salary : $71,614 - $78,333
