What are the responsibilities and job description for the Patient Access Associate - Call Center position at Howard University Hospital?
Job Description
Job Description
Patient Access Associate : Full Time 40 hours per week (Monday- Friday) (8 : 30am- 5 : 00pm)
Pay Range : $17.40 - $27.84 per hour ( actual offer rates are based upon the applicants relevant job experience related to the position)
With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation’s only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.
Howard University Hospital seeks to hire a Part time Patient Access Associate who will embrace our reach and historic tradition of excellence. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.
Purpose of Job :
The Patient Access Associate (Level 1) is responsible for the registration, admission, bed management, financial clearance and cash collection for services provided by Howard University Hospital. Obtains and verifies demographic and financial information for all patients registered in the hospital and pre-registered prior to arriving at the hospital. Performs duties in a variety of departments and units as directed.
Job Responsibilities :
- Answers and responds to all phone calls, facsimiles, patient inquiries and requests in all assigned ancillary and clinic areas.
- Contacts insurance carriers and / or reviews information from automated insurance verification systems to determine coverage and eligibility, i.e. ECS line and HDX Eligibility.
- Follows up to ensure information gathered during the registration admission process is accurately presented to third party payers or guarantors, by minimizing errors that would result in penalties or other delays in payments to the hospital
- Verifies and enters all information in all Invision registration pathways or uses other software as designated.
- Utilizes Soarian Scheduling and other scheduling systems to make appointments for hospital clinics and ancillary departments.
- Supports and assists the Nursing Staffing Office, physicians and hospital administrators with all unit bed placements.
- Identifies all self-pay patients and those who may qualify for Medicaid and refer them to the appropriate teams who will complete all necessary applications.
- Collects all copays, deductibles and payments in all service areas.
The Patient Access Associate :
What do you need?
Who do you report to?
At Howard University Hospital our job is to care for you. We do this by offering :
Work life balance
Recognition and rewards for professional expertise
Competitive, comprehensive benefit plans offered (including health, disability, vacation, sick leave, and 403B retirement plan)
GR8Patient Access & Admission
Salary : $17 - $28
