What are the responsibilities and job description for the Host / Welcome Center position at Howl at the Moon?
Responsibilities:
- Greet guests and provide excellent customer service
- Seat guests and manage the waitlist
- Answer phone calls and assist with reservations
- Take orders and process payments using the Aloha POS system
- Maintain a clean and organized host/host station
- Assist with other duties as needed to ensure smooth operations
Experience:
- Previous experience in guest relations or hospitality is preferred
- Familiarity with POS systems, specifically Aloha POS, is a plus
- Strong communication skills and phone etiquette
- Ability to multitask and handle high-pressure situations
- Excellent customer service skills and a friendly demeanor
- Ability to work in a fast-paced environment
We are looking for a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be responsible for providing excellent guest services, managing the waitlist, seating guests, answering phone calls, and assisting with other tasks to ensure a positive dining experience for our guests. If you have previous experience in guest relations or hospitality, possess strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our team at [company name]!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $16
