What are the responsibilities and job description for the Customer Account Manager (US or EUR) position at Howmet Aerospace?
Responsibilities
Howmet Aerospace, Engines, is currently seeking a Customer Account Manager for our Rolls Royce and ITP accounts, responsible for the casting, coating, machining, and forged ring businesses.
This position can be based out of any US or Europe Engines location.
Primary Responsibilities : This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
- Serve as a primary working level customer interface for the Rolls-Royce and ITP customer accounts.
- Develop strong, trusting and collaborative relationships with key customer contacts.
- Understand the customer's organization, products and markets including related priorities, issues and opportunities to best position Howmet to serve customer needs.
- Identify and prioritize customer business growth opportunities, leveraging key Howmet products and technical capabilities.
- Lead multi-year contract negotiations for assigned customer accounts.
- Develop and execute customer account plans to drive commercial strategies and monitor overall business health.
- RFQ coordination with Howmet sites including alignment of Howmet capabilities with specific customer needs.
- Business review preparation / oversight including financial analysis, internal presentation, quote preparation, submittal and customer follow up.
- Open items tracking / resolution with Howmet sites to satisfy customer requirements and provide effective dispute mediation.
- Customer scorecard analysis including quality and delivery performance correlation and communication.
- Oversee concurrent engineering, joint customer cost reduction activity coordination.
- Customer contract / terms and conditions maintenance and development including price and portfolio management, alloy elemental management activities, economic indices tracking and other key business items.
- Strong, collaborative approach supporting the annual Budget / Long Range Plan process with our sites and the customer.
- Customer meeting coordination and related preparation assistance with Howmet sites.
- Customer on time pay performance monitoring with assistance provided as required in coordination with Howmet sites and Credit organization.
Qualifications
Basic Qualifications
Preferred Skills and Qualifications
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and reach with hands and arms. The employee frequently is required to stand; walk; use hands, talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually low.
About Us
Howmet Aerospace Inc. (NYSE : HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com / esg-report. Follow : LinkedIn, Twitter, Instagram, Facebook, and YouTube.
Equal Opportunity Employer :
Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.
If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com
About the Team
The Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components.
