Senior Credit & Collections Analyst

Job Description

Senior Level Position that will provide support and leadership in the area of Collections by performing the following duties, personally or through assistance from others in the organization

Responsibilities

While following the Credit and Collection Department’s guidelines, the SR Credit & Collections Analyst will work to assess a company’s creditworthiness in terms of extending credit and collecting payments and will also work to bring delinquent unpaid balances to a positive balance by performing the following duties:

Credit Analysis: (~50%)

• Analyze credit history/scores and any other pertinent information that would pertain to receiving a line of credit
• Review requests for credit line increases and provide recommendation to AR & Collections Manager
• Respond to inquiries received through the Credit Review Inbox within 24 hours
  
  

Customer Account Analysis: (40%)

• Partner with the company’s Sales team and Accounts Receivable in pursuing collection of accounts in accordance with Hoya Vision Collection Standard Operations Procedures (SOP)
• Work to resolve all disputes and discrepancies with the customer while providing excellent customer service
• Maintain clear and concise notes on all collection activities
• Responsible for placing delinquent accounts on credit hold and releasing credit holds in accordance with Hoya policies and procedures
• Monitor accounts for potential write-offs when all collection efforts have been exhausted
  
  

Other: (10%)

• Maintain / organize portfolio
• Provide data and status updates to the team lead and/or AR & Collections Manager as needed
• Account Reconciliations
• Other duties as assigned
  
  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Not Exclusive

The duties outlined in this document are not limited to what is presented and are not exclusive. You may be asked to perform additional duties by your supervisor.

Qualifications

QUALIFICATIONS

Basic Qualifications

• Bachelor’s degree or qualifying experience
• High Attention to Detail
• Strong Organizational Skills
• Ability to work independently as well as in a team environment
• Strong Computer Skills, including proficiency in Microsoft Office (Excel/Access/Word/Outlook)
• Handling Sensitive and Confidential information Properly
• Minimum of 5 Years of related experience
  
  

Preferred Qualifications

• Knowledge of ERP Software