ESSENTIAL DUTIES & RESPONSIBILITIES :
- Responsible for all sales related activities and sales performance in the region.
- Participates in formulating and administering company policies and procedures and developing long range goals and objectives.
- Directs and coordinates activities of region for which responsibility is delegated to further attainment of goals and objectives. Works with other departments such as Marketing, Customer Service, Operations and Accounting to achieve goals.
- Confers with executive personnel to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
- Analyzes sales statistics to formulate policy and develops and implements strategic sales plans to accommodate corporate goals.
- Directs sales forecasting activities and sets performance goals accordingly. Reviews market analyses to determine customer needs, price schedules, and discount rates.
- Directs staffing, training, and performance evaluations to develop and control sales program.
- Assigns sales territories to Regional Sales Managers and Territory Sales Representatives.
- Delivers sales presentations to key clients in coordination with sales team. Meets with key clients, assisting sales representatives, with maintaining relationships and negotiating and closing deals.
- Analyzes and controls expenditures of division to conform to budgetary requirements.
- Monitors and evaluates the activities and products of the competition on an ongoing basis.
KEY COMPETENCIES :
To perform the job successfully, an individual should demonstrate the following competencies :
Oral Communication - Speaks clearly and persuasively in positive or negative situations.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.Project Management - Develops project plans; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.Interpersonal Skills - Maintains confidentiality.Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.Diversity - Promotes a harassment-free environment.Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Organizational Support - Follows policies and procedures; Supports organization's goals and values.Judgment - Displays willingness to make timely decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.Planning / Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Dependability - Commits to long hours of work when necessary to reach goals. Attendance / Punctuality - Is consistently at work and on timeQUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
Bachelor's degree or higher in business administration strongly preferred; 10 plus years sales management experience overseeing at least 25 sales representatives with a solid record of building and maintaining customer relationships; Optical or consumer medical device sales experience required; or equivalent combination of education and experience.
Travel
Must be able to travel up to 75% of the time and have an acceptable Motor Vehicle Record (MVR) per Hoya's MVR policy as driving is an essential job function.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low.
