Program Manager - Residential

Job Description

Job Description

Description : POSITION SUMMARY

The Program Manager assumes primary responsibility for operation of the cottage in all aspects, including supervision of youth care staff, development and monitoring of the cottage budget, and assuring that residents are provided a supportive therapeutic environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Interviews, selects, supervise and complete performance evaluations for Youth Care Workers assigned to the cottage. Works to correct performance problems as needed, including recommending disciplinary actions to the Director of Residential Services.
• Plans and coordinates work schedules of staff in cottage to assure required program coverage and works to minimize overtime expenses.
• Schedule and conduct program team meetings. Assures on-going communication among youth care staff and between youth care staff and other members of the residential team, including therapists, recreational and administrative staff.
• Identifies staff development needs and recommends and / or requires on-going training for cottage staff. Provides input to the annual training plan for residential staff.
• Participates in treatment planning and coordinates implementation of treatment plans for residents in the cottage. Consults with therapist staff concerning behavioral management problems, recommending adjustment to treatment plans as needed.
• Reviews incidents involving restraints or timeouts; identifies patterns associated with individual residents and / or staff and develops strategies to reduce such episodes to the degree possible. Assists with restraints if needed, modeling best practices.
• Assures that required records and reports are completed, including client summaries, incident reports, workers compensation reports and other administrative and treatment summaries.
• Assures that the cottage, furnishings and appliances are adequately maintained. Submits maintenance requests as needed. Assures a hygienic environment throughout the cottage.
• Assists in the development of the cottage budget; monitors expenses and minimizes budget variances.
• Oversees the compliance with, and documentation of, Medicaid requirements by assigned staff. Requests training for staff if needed.
• This Position requires on call status whenever applicable.
• Assumes other related tasks as required by the Residential Services Supervisor

Requirements : SKILLS and ABILITIES

EDUCATION AND / OR EXPERIENCE

Bachelor’s Degree in the human service field with 2 years of experience; or equivalent combination of education and experience.