What are the responsibilities and job description for the Salesforce Technical Project Manager position at HPTech Inc.?
Job Details
Salesforce Technical Project Manager
Responsible for overseeing the planning, execution, and delivery of Salesforce projects, ensuring they meet business requirements while managing technical aspects like development, integration, and configuration, requiring a deep understanding of the Salesforce platform and strong project management skills to bridge the gap between technical and business needs.
Key responsibilities of a Salesforce Technical PM:
Requirement Gathering:
Collaborate with stakeholders to gather business requirements, translate them into technical specifications, and prioritize features for development.
Solution Design:
Architect Salesforce solutions including custom objects, fields, workflows, and integrations, considering scalability and performance.
Project Planning:
Develop detailed project plans with timelines, milestones, resource allocation, and risk management strategies.
Team Management:
Lead cross-functional teams including developers, administrators, testers, and business analysts, assigning tasks and ensuring efficient collaboration.
Technical Oversight:
Review technical designs, code, and configurations to ensure quality and adherence to Salesforce best practices.
Agile Methodology:
Facilitate Agile ceremonies like sprint planning, backlog grooming, and retrospectives to manage project delivery.
Communication and Stakeholder Management:
Effectively communicate project status, risks, and issues to key stakeholders, including clients and internal management.
Quality Assurance:
Oversee testing processes to identify and resolve defects, ensuring successful project deployment.
Post-Implementation Support:
Provide training and ongoing support to users after project go-live to ensure adoption and address any issues.
Required skills for a Salesforce Technical PM:
Technical Expertise:
In-depth knowledge of Salesforce platform features, including Sales Cloud, Service Cloud, Marketing Cloud, and customization options.
Project Management Skills:
Proficiency in Agile methodologies, project planning tools, and risk management techniques.
Communication Skills:
Excellent written and verbal communication to effectively interact with both technical and non-technical stakeholders.
Leadership Abilities:
Ability to guide and motivate team members, resolve conflicts, and make informed decisions.
Analytical Skills:
Strong problem-solving skills to identify and troubleshoot technical issues.
Salesforce Certifications:
Relevant Salesforce certifications (e.g., Sales Cloud Consultant, Service Cloud Consultant) are highly valued.
