Front Desk/Administrative Assistant

Summary

Manage the office workflow aspects of incoming calls and in-person visitors, while providing administrative support to law partners by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Answering all incoming calls via the switchboard, triaging calls where applicable, and greeting/announcing all visitors and guests to the appropriate staff member

· Receives, sorts, and distributes mail daily.

· Perform scheduling and coordination, including scheduling meeting rooms for internal and external users.

· Oversee operations for the Attorneys’ Room.

· Assists with correspondence, presentations, email communications, and spreadsheets.

· Provide administrative support by assisting and preparing client correspondence as directed.

· Complete other special projects as needed.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Client Service - Responds promptly to client needs; solicits client feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· High School Diploma or GED equivalent required.

· 1-3 years of receptionist or administrative experience, preferably in an office setting

· Effective verbal and written communication skills to regularly interface via phone and in-person with guests and staff

• Strong collaboration skills; be flexible and willing to assist others on the team when needed.
• Efficient time management, organization, and attention to detail skills
• Positive attitude

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak

effectively in front of clients or employees of organization.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have experience with Microsoft Office and contact management databases preferably.

Certificates, Licenses, Registrations

Certifications and licenses are not required for this role.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for prolonged periods of time, use hands regularly, and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Louisville, KY 40222: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19