System Administrator

Are you passionate about shaping the future of energy? Do you have experience in managing Microsoft 365 services? What about SharePoint site administration? Have you been looking to combine these details into your dream role?

Well, you’re in the right place! Western Power Pool is hiring a System Administrator to join our team in Portland, OR!

Key Details:

• Pay: $75,000 – 85,000/year DOE
• Location: Hybrid flexible - must reside within the Portland Metro area
• Schedule: Full-time, Monday – Friday, 8am – 5pm PST
• Benefits: Employer-paid health, dental, vision, and life insurance; PTO, 10 paid holidays, company-funded Health Reimbursement Arrangement (HRA), 401k with 6% match, and flexible hybrid working schedule

Who We Are: WPP is a non-profit organization that helps keep the lights on by ensuring power utilities in the West achieve maximum benefits from coordinated operations. Our work is customer-driven, relationship-based, and collaborative.

We’ve been serving the energy sector for over 80 years and are at the forefront of ensuring the reliability and security of the power grid while spearheading the integration of renewable energy sources. As a leader in the energy sector, we manage power generation and transmission across multiple states, facilitate competitive energy markets, and foster innovation to meet the challenges of tomorrow.

To learn more, check out our website: https://www.westernpowerpool.org/

Western Power Pool is an equal-opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.

Who You Are:  You're a tech-savvy problem solver with experience in Microsoft 365, SharePoint, and system administration. You excel at troubleshooting, managing access controls, and ensuring seamless IT operations. You're a strong communicator who can support both technical and non-technical staff, and you're excited to contribute to a growing, mission-driven organization. You are eager to help scale technology infrastructure in a collaborative setting.

Qualifications include:

• 3 – 5 years’ experience as a Systems Administrator, Jr. Systems Administrator, or other applicable experience
• Demonstrated experience in managing Microsoft 365 Services and SharePoint site administration: including access control, email distribution lists, and user account management in an enterprise environment
• Skilled in Windows and Mac OS, endpoint troubleshooting, and system management
• Excellent verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical staff and customers
• Strong interpersonal and customer service skills
• BS in Computer Science, IT, Information Systems, or a related field; or equivalent practical experience

What You’ll Do: You'll provide technical support to ensure smooth IT operations, troubleshooting software and hardware issues for staff. You'll manage Microsoft 365 and SharePoint, handling access controls, email distribution lists, and guest accounts. You'll also support network and system projects, collaborate with teams to minimize downtime, and stay ahead of technology trends to help improve and scale the organization's infrastructure.

Additional responsibilities include, but are not limited to:

• Provides technical support—identifying, investigating, and resolving users’ problems with computer software and hardware—for problems specific to the organization’s endpoints
• Maintains Access Control for SharePoint site Pages, Folders, and Document libraries
• Manages Email distribution lists membership
• Assists with maintaining FTP site membership and access in collaboration with other IT Staff
• Applies knowledge of computer software, hardware, and procedures to solve problems
• Collaborates with Program Managers and other staff during projects prior to causing any possible downtime during troubleshooting
• Collaborates with Head of Department to explain errors and recommend modifications to systems and networks
• Arranges service by software or hardware vendors to repair or replace defective products
• Maintains knowledge of technology innovations and trends related to job requirements

Check us out on social media:

https://www.linkedin.com/company/western-power-pool/

Applicants have rights under Federal Employment Laws. For additional information regarding your rights as an applicant, review these links:

Know Your Rights (EEO)

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf - English

https://www.eeoc.gov/es/conozca-sus-derechos-la-discriminacion-en-el-lugar-de-trabajo-es-ilegal - Spanish

Employee Polygraph Protection Act (EPPA)

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

Western Power Pool participates in E-Verify to verify authorization to work in the U.S. You may review your rights as an applicant here: https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Immigrant and Employee Rights Section (IER)

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf