Customer Experience Specialist

Description

HR HealthCare Patient Services is seeking a medical supply Customer Experience Specialist to support the business. The Customer Experience Specialist manages customer re-orders to ensure prompt delivery of patient products.

Duties include: 

1. Contacting customers on a daily basis.
2. Ensure patient files are accurate and up to date. 
3. Confirm products needed and process the order for the customer.

Qualifications

Skills & Qualifications:

Excellent customer service skills required

Precise data entry skills

Detail-oriented 

Dependable 

Organized

Able to work with others

Experience with Microsoft Office

Experience working in a medical setting is a plus

Experience working with platforms such as Brightree is a plus.

Salary : $18 - $20