What are the responsibilities and job description for the Visitor Services Coordinator position at HR Pals & Recruiting Pals?
About the Role:
We are seeking a detail-oriented and people-friendly Guest Services Representative to join our team at HR Pals & Recruiting Pals. As a part-time, non-exempt position, you will work closely with the public, members, and staff in various aspects of visitor services.
- This role requires flexibility to work in an office and active outdoor environment, which includes public interaction, exposure to various noise levels, weather conditions, and other distractions.
- You must be able to walk long distances and occasionally access various areas of the property, including areas not accessible by paved roads or dirt trails.
Responsibilities:
- Maintain accurate records and data entry in Altru for all incoming constituents.
- Perform all Visitor Center operations, including but not limited to, opening/closing, admissions, Public Programs, Railroad ticketing, special event and tour sales.
- Educate visitors on admissions policies and safety policies with politeness, tact, and respect.
- Assist with Railroad and Shuttle operations as needed, including being trained and driving both vehicles.
Skills and Qualifications:
- Two years customer service experience required.
- One year of cash handling experience highly preferred.
- Excellent communication skills and telephone etiquette.
