Dialogue Store Coordinator

Company: Capper Foundation
Job Title: Dialogue Store Coordinator
Classification: Non-Exempt, Full-time
Work Schedule: As negotiated in employment letter
Reporting Relationship:  Business Operations Manager
 
General Description:
The primary function of the Store Coordinator position is to lead the store with success by taking ownership of the location and maintaining an organized and efficient process for regular operations. This position is responsible for supervising and directing Dialogue staff ensuring all customers receive quality service while having an enjoyable experience inside the store. This position will be responsible for the training needs of new hires. This position must uphold the mission of the Capper Foundation.

Major Duties:

• Responsible for the training needs of new recruits.
• Ensures customer safety and security.
• Oversees food and drink production, as well as store cleanliness.
• Maintains financial efficiency by managing the cash register and other computer systems.
• Ensure that there is always adequate staffing with leadership presence. This position will be responsible for covering open shifts.
• Provides coaching and direction to the store team to achieve goals.
• Daily and weekly inventory of products (milk, pastries, etc.). Ensures sufficient product is on site, travels to get more as needed.
• Routine contact with Dialogue Coffee Management team.
• Ensure that the store is well maintained, clean and always organized.
• Assists persons with IDD to secure and maintain competitive community engagement employment.
• Other duties as assigned.

Qualifications:

• Read, write and speak fluent English
• High school diploma or GED equivalent
• Minimum of 2 years’ experience in employment services
• Valid Kansas driver’s license and proof of insurance
• Must be able to pass background checks per agency procedures

Training Requirements:

• Must complete orientation training and maintain training certification based on agency procedures.
• Supported employment web-based training.

 Physical demands:

• Lift 50 pounds
• Bend, stoop, kneel, crawl and walk frequently
• Regularly required to speak and hear
• Regularly required to sit, stand, walk, reach and use hands
• Ability to read computer screens for an extended period of time

Work environment:
Direct contact with individuals who are severely physically and/or developmentally disabled and who may exhibit unpredictable behavior and uncontrollable outbursts. The physical characteristics of the work environment are such that noise and odor control procedures are required. May work with individuals with Hepatitis B and/or other blood borne pathogens.

Additional Duties:
Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.