Payroll/HR Coordinator

Position Summary: Performs administrative and clerical duties pertaining to payroll, unemployment, onboarding, reporting, records maintenance, HR engagement and employee relations.

Position Responsibilities:

• Collaborate with location HR partners to ensure required payroll documents are prepared accurately and on time for bi-weekly processing.
• Input weekly payroll changes into UKG (payroll notes, wellness changes, pending pays, reimbursement, extra deduction, benefit deductions etc.).
• Process payroll and function as a payroll audit partner for division locations.
• Scan and electronically store the completed payroll packets per location upon the conclusion of each bi-weekly payroll.
• Respond to payroll-related inquiries from employees, HR managers, supervisors and escalate concerns as needed.
• First point of contact for the HR Connection. Provide first line resolution and share concerns as appropriate within the team. Ensure resolution of the inquiry back to the employee.
• Monitor the State Unemployment portals (NC and TN) weekly to note any active claims. Share this information as needed to the location HR team and prepare any necessary reports to the CHRO and HRIS/Payroll Supervisor.
• Produce and format assigned monthly payroll reports for internal distribution. Make recommendations for report improvements in terms of formatting and identify opportunities to leverage UKG for reporting needs.
• Produce weekly and monthly reports for various HR Stakeholders.
• Perform weekly, monthly, and annual employee file maintenance duties. This includes weekly filing of key employee documents, monthly updates to files based on employment status and annual auditing of time sensitive documents and off-site storage
• Process new hires through UKG after the Onboarding steps are complete. Validate key metrics including rates of pay, title, supervisor, start date. Ensure all required documents have been returned and signed. Initiate activity to gather any missing information. Add new hires to the company communication platform, RAVE.
• Support the HR Managers in resolving E-Verify discrepancies. 
• Perform approved administrative updates to the company’s Learning Management System.
• Perform monthly billing reconciliations for United Way donations, employee recognition programs, Gift card programs and others as assigned by the HRIS Payroll Supervisor
• Demonstrate a high degree of confidentiality with an awareness of securing employee data, private information and treatment of sensitive company information.
•  Perform all other duties and engage in growth assignments as assigned by the HRIS/Payroll Supervisor.

Role Qualifications/Essential Skills and Experience:

• 2 years payroll processing experience.
• HRIS software experience required, UKG preferred.
• Detail oriented.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Effective communicator, written and verbal.
• Time management:  the ability to organize and manage multiple priorities.
•  Willingness to function as part of a team.
• Strong MS Excel skills required. Proficiency in other MS office products.

Education requirements:

• AA degree required or commensurate experience considered. 

Reporting to This Position:  N/A

Physical demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift to 15 lbs. and push/pull up to 15-foot lbs. with the use of equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• Audio Testing: N/A
• PPE: N/A
• Driver’s License Required: Yes

General Sign-Off:  The employee is expected to adhere to all company policies.

This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.