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Service Technician - Automatic Door Service

HR Solutions Group
Kentwood, MI Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/14/2025

Automatic Door Service is hiring a Service Technician to add to our team!  As a Service Technician with us, you will see a variety of different jobs all over Michigan and northern Indiana. You will serve customers by installing, troubleshooting, repairing and maintaining all makes of automatic doors and automatic door components.  We are looking for someone who has experience with automatic doors or has a strong background in a maintenance field with an electrical and mechanical focus!

As a family owned and operated business, Automatic Door Service has provided automatic entrance solutions and service in Michigan and northern Indiana for 60 years. Our commitment to our customers in providing quality solutions through design, planning, service and repair has afforded us a solid reputation throughout the area.

As a Service Technician, some of the responsibilities you will have may include:

  • Daily travel to customer sites to install, troubleshoot, repair and maintain all makes of automatic doors and components
  • Establish and maintain a positive relationship with customers, vendors and co-workers
  • Investigate complaints, identify solutions, suggest improved methods and techniques
  • Maintain knowledge of all operations and parts manuals associated with all equipment
  • Maintain job knowledge by participating in educational opportunities and reviewing technical publications
  • Document service and installation activities by completing work orders for each job, maintenance logs and daily time sheets
  • Serve as technical support for customers and Customer Service Managers
  • Work with office support to order and gather parts and supplies necessary to complete installations and repairs
  • Maintain a safe and clean working environment by complying with established policies, procedures, rules and regulations

Our ideal Service Technician will have the following position requirements:

  • High School Diploma or GED
  • Minimum of 3-5 years of experience troubleshooting industrial / commercial electrical and mechanical systems. Able to read wiring schematics and diagrams for all equipment
  • Working knowledge of electrical systems and electrical troubleshooting (motors, controls etc.)
  • Proven outstanding customer service, interpersonal and communication skills
  • Willingness to learn and take on new challenges
  • Ability to work independently in a fast-paced environment with minimal supervision
  • Ability to work overtime and on-call hours as needed
  • Ability to, with or without accommodation, stoop, kneel, bend, and crawl
  • Ability to Lift up to 25 pounds, and occasionally more than 50 pounds
  • Valid state driver’s license with good driving record
  • Must pass pre-employment and random drug screens

If you feel that you are a strong fit to join our team as a Service Technician, please apply today!  To learn more about what we do, please visit us at www.automaticdoorservice.com

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