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HR Talent Partners is hiring: Product Design & User Interface Associate Attorney

HR Talent Partners
Phoenix, AZ Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/12/2025

Under the general supervision of the Department of Child Safety Service Approval Program Manager, this position manages Program Service Evaluators and Program Project Specialists in the statewide Service Approval Unit. Assigns work and evaluates performance of subordinates. Interacts regularly with Regional staff from multiple departments providing technical assistance and expertise, gathers information, solves problems, and improves procedures.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties :

  • Provides management, oversight, and day-to-day direction and follows statewide practices. Manages teams that provide support and services to Regional staff for out of home placement service requests. Follows established policies and procedures and is responsible for the timeliness, accuracy, and quality of work products for service approvals for out of home placement requests. Monitors unit dashboard. Assigns work and evaluates performance of subordinates. Monitors and evaluates outcomes. Completes monthly quality assurance review. Prepares and submits weekly metrics. Reviews monthly standard work to ensure continuity of workload due to vacancies, leave, and absences.
  • Assists with interviews, hiring, and training staff. Evaluates employee performance of direct reports. Meets with employees monthly to discuss performance. Completes thorough appraisal documentation. Initiates discipline actions when necessary; and approves leave time and time sheets.
  • Serves as the Liaison for the Service Approvals Unit to resolve problems and questions presented by direct reports, internal and external customers.
  • Attends training and management meetings. Participates in work teams / groups. Facilitates weekly huddle meetings and other meetings as requested. May serve as acting Program Manager as needed.
  • Other duties as assigned related to the position.

Knowledge of :

  • Federal and state laws, regulations, and directives governing child protective services
  • Microsoft Office (Word, Excel, PowerPoint)
  • Guardian
  • DCS business processes as it relates to Services and Payments
  • Skills in :

  • Eliciting and gathering information
  • De-escalating situations
  • Managing own time and arranging work
  • Verbal and written communication
  • Establishing and maintaining interpersonal relationships
  • Performing general clerical functions such as reception, filing, mailing, data entry
  • Ability to :

  • Sit for long periods of time
  • Work as a team member and team lead
  • Maintain a tracking system to ensure follow-up and timely resolution of tasks
  • Accept responsibility for work product and outcomes
  • Selective Preference(s) :

    The preferred candidate will have DCS supervisor experience and knowledge of the service approval process in Guardian.

    Pre-Employment Requirements :

    Must be able to secure and maintain clearance from DCS Central Registry.

    This position requires driving or the use of a vehicle as an essential function of the job to conduct State business; then the following requirements apply : Driver’s License Requirements.

    All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

    Benefits :

    The State of Arizona provides an excellent comprehensive benefits package including :

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3.70 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans
  • By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

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