PRINT SHOP PRODUCTION SUPERVISOR

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE,

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA’s various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental review activities, contract administration for facilities services, and warehouse operations. GSS plays a major role in HRA emergency preparedness.

General Support Services (GSS) / Facilities Operations (FO) Bureau of Space and Design (BSD), Division of Architecture & Engineering (DAE) is recruiting for one (1) Principal Administrative Associate II to function as Print Shop Production Supervisor, who will:

Oversee packing and shipping department including staff performing duties in preparation for shipping printed and other materials. Coordinates with GSS warehouse to ensure work goes out accurately, and on time. As needed, handles expedited shipments and research lost or delayed packages. Handles all things packaging and shipping related.

Initiate procurement tasks by completing necessary forms (W-720, Agency PIN requests, Form 5) and submitting to Purchasing Operations for contract registration.

Input and maintain up-to-date information in the Print Shop order systems (currently DPOS and PACE) and serve as the point of contact for incoming correspondence, directing it to the appropriate personnel, and handling mail processing.

Provide Project Support such as printing work orders, scheduling meetings, tracking project metrics, distributing materials, and preparing reports.

Ensure timely payment of invoices by confirming fund availability and submitting encumbrance requests for additional funding when necessary.

Handle time and leave issues, manage vacation schedules, and oversee the distribution of checks for Print Shop, Distribution, and IRS staff. Participate in staff meetings.

Provide customer service to requestors, vendors, warehouse/distribution staff, and other key stakeholders.

Pre-qualify vendors, create and maintain vendor profiles, and ensure vendor compliance.

Prepare and distribute correspondence, reports, and presentations.

Track staff training requirements and ensure compliance.

Work Location: 4 World Trade Center, 30th Floor, NYC
Hours/Schedule: Normal Business Hours

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Preferred Skills

Possess supervisory experience Ability to manage multiple priorities Possess strong communication (verbal and written) customer service skills Possess strong organizational skills Possess strong PC skills, particularly Excel and the Microsoft Suite Ability to adhere to deadlines Ability to lift 25lb

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.