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Front Desk Medical Receptionist

HRA Psychological Services
Grand Rapids, MI Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

Front Desk Receptionist needed for a very busy private psychology practice. The preferred candidate should possess the ability to multitask for many hours at a time, answer busy multi line phones, greet clients and schedule computerized appts, and have some knowledge of medical insurance. Also have the ability to work a busy company email. Professional demeanor is a must and no history of absences in previous positions. References will be checked. This is a full time position, but hours may vary. Paid time off and vacation hours accrued at the start with only 1-2 Fridays required a month. No health insurance offered but we do have many other great bonuses. Pay rate based on experience.

- Greet and welcome guests as they arrive at the front desk
- Answer and direct phone calls using a multi-line phone system
- Provide information and assistance to guests and visitors
- Maintain a clean and organized front desk area
- Handle incoming and outgoing mail and packages
- Schedule appointments and manage calendars
- Assist with administrative tasks as needed

Qualifications:
- Previous experience as a receptionist or in a customer service role preferred
- Excellent verbal and written communication skills
- Proficient in using phone systems and office equipment
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor

Note: Experience in an emergency room (ER) setting is a plus, but not required.

We offer competitive pay, a supportive work environment, and opportunities for growth within the company. If you are a reliable, customer-focused individual with excellent communication skills, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • 401(k) matching
  • Paid sick time
  • Paid time off

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $16 - $18

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