What are the responsibilities and job description for the Business Development Representative position at HRA?
Job Title : Business Development Representative
Reports to : Director of Business Development
Job Overview :
The Business Development Representative (BDR) plays a key role in fostering relationships between HRA members and vendor partners. This position requires strong interpersonal skills to build rapport, drive member participation in vendor programs, and provide outstanding customer service. The BDR is tasked with increasing member compliance, addressing any vendor-related issues, and contributing to overall business growth by actively engaging with existing and potential members.
Key Responsibilities :
- Conduct daily visits (8-10 members) within the assigned geographic territory to complete site surveys and ensure vendor program compliance
- Educate members about HRA vendor programs, articulating their benefits and encouraging active participation
- Identify and acquire new members, while enrolling existing members in relevant vendor programs
- Collaborate with both vendors and members to address compliance issues, delivery challenges, and service-related concerns
- Coordinate store resets and new service installations, acting as a liaison between vendors and members
- Deliver excellent customer service in a prompt, enthusiastic, and professional manner
- Work with the Director of Business Development to meet and exceed monthly objectives
- Participate in a minimum of two trade rides monthly with vendor partners to strengthen partnerships
- Join weekly conference calls to review performance, share experiences, and align strategies
- Uphold a high standard of professionalism in appearance and behavior
Experience & Skills Required :
Requirements :
