What are the responsibilities and job description for the Server - Waitstaff position at HRA?
The Server leads by example to ensure a positive and welcoming environment is upheld. They are responsible for the prompt, pleasant, and efficient service to all community residents visiting dining rooms and activities. Remain aware of the physical appearance of dining rooms and server stations. Be watchful for situations that might pose a trip hazard for the residents. Shifts Available Monday - Sunday Full and Part Time
Essential Functions:
- Will act as a mentor for new associates
- Ensures all check lists are completed during shift
- Ensures temperature logs are completed during shift
- Assign job tasks and complete and assign additional job duties as needed, and follow up on assigned tasks
- Work with DOH on schedules
- Wet floor signs are in place
- Up holds all Sanitation requirements
- Resident complaints and recovery – along with cooks do table touches to ensure resident satisfaction
- Ensure memory care is being served in a timely fashion and ensure server is present to help with clean up in MC
- Ensures the dining areas exceed standards of appearance and cleanliness
- Ensures staff maintains their personal hygiene, uniform standards, and health standards
- Maintain and protect the confidentiality of resident information at all times
- Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary
- Responsible for the proper dining set-up of the dining room(s) while meeting or exceeding hospitality and service standards
- Obtain food and supplies for meal service as directed
- Distribute and store clean dishes
- Practice safe, sanitary food handling for food preparation, food holding and service
- Assist I preparation of foods as directed
- Perform cleaning duties in dining room, kitchen, serving areas, cafeteria and storerooms as directed
- Mop floors in areas as designated by supervisor
- Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines
- May perform other duties or fill in for other dining room or wait staff as requestedNon-Essential Functions:
- Leads by example exhibiting the CORE Values through servant leadership
- Must possess a passion to work with and around senior citizens
- Attends required community meetings and participates Life Enrichment activities when able
- Completes all required courses in adherence with HRA University
- Is prompt and able to perform the required duties of the position on a regular, predictable basis
- Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
- Becomes familiar and understands the steps for fire evacuation
- All associates are responsible for maintaining a safe and secure environment for all community residents
