What are the responsibilities and job description for the Mortgage Origination Manager position at HRCU?
Description
In this role, the manager is responsible for the day-to-day operations for origination reporting to the SVP of Lending. The manager supervisors two Senior Mortgage Originators and provides coaching to ensure employees are identifying the needs of members and making recommendations. Service excellence is a top priority ensuring that outstanding service is delivered to both internal and external members. Mortgage Loan Officer responsibilities include adequately and effectively provide for the credit related needs of members within the policy, objectives and goals established by credit union management. To provide financial counseling to members in order to improve their financial lifestyles. To perform the activities associated with providing real estate lending services to the membership. In addition: to recommend procedures to management, as needed, to ensure member service objectives are being achieved and to ensure the credit union's smooth and orderly operation.
Additional duties:
- Compile data to produce reports as requested.
- Make recommendations regarding new products, processes and streamline workflow processes.
- Prepares and/or reviews all mortgage documents for completeness and accuracy.
- Community Relations and Business Development: Be a visible presence in the local community. Promoting the credit union through active participation in business, community, and charitable organizations and activities. Work closely with credit union business development, membership development, lending, and commercial staff to assist in the development and monitoring new business within the community and maintain strong personal relationships with existing members and business partners.
Requirements
Prior mortgage origination experience is required.
Experience: Five to ten years of similar or related experience.
Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
- Effective listening skills, good judgement and reasoning are an essential part of this job.
- Experience in multiple software programs.
- Possess mathematical skills.
- Organizational skills and perform multiple tasks with attention to detail.
- Proactive approaches to problem-solving.
Compensation is base pay plus a monthly commission.
Applicant Instructions:
- Resume and cover letter required
- No phone calls, please.
What we offer:
HRCU recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. Our best-in-class benefits include:
- Paid time off including Vacation, Sick, Personal, Birthday totaling 19 days annually
- 11 paid holidays
- Tuition Reimbursement
- Student loan repayment
- Banking and loan discounts
- Insurance – medical, dental, and vision with generous employer contribution
- Flex Spending Plans & Health Savings Account with employer funding
- Company paid Life Insurance, Short Term & Long Term Disability
- 401(k) retirement savings plan (with a match of up to 6%)
- Professional Development
Equal Opportunity Employer
A background check including references, prior employment, social security trace, credit report, and national/county/local criminal records.
HRCU is an Equal Opportunity Employer (EOE). We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.
