Care Scheduling Coordinator

Job Description

Job Description

Are you a highly organized, detail-oriented professional who excels in customer service and thrives in a fast-paced environment? Do you have a passion for helping people by matching them with the care they need? If so, we have the perfect opportunity for you!

Comfort Keepers is seeking a Care Scheduling Coordinator to join our team. In this role, you will ensure clients receive top-notch care by effectively scheduling caregivers and maintaining smooth communication between clients, caregivers, and our team. This is an exciting opportunity to make a difference in people's lives while working in a supportive and collaborative environment.

What You'll Do :

• Match the right caregivers to clients based on their unique needs and situations.
• Maintain accurate schedules and ensure all shifts are covered at least four weeks in advance.
• Resolve scheduling conflicts quickly and efficiently, providing real-time support for same-day needs.
• Keep clients and caregivers informed about any changes in scheduling and facilitate introductions when new caregivers are assigned.
• Collaborate with sales teams and client advocates to fully understand client's needs and create the best possible matches.
• Provide on-call support after hours and on weekends, rotating.
• Participate in team meetings to share insights and help problem-solve for continuous improvement in care delivery.

What We're Looking For :

Why Work With Us :

Ready to Apply? If you're ready to take the next step in your career and help us provide exceptional care to our clients, we'd love to hear from you!

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