Compliance Manager

Based in New Orleans, Louisiana, and established over thirty-five years ago, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated with expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management. 

HRI Management, LLC (HRIM) is the multi-family property management entity within HRI Properties.  HRIM manages a diverse portfolio of fifty-three multi-family developments consisting of five thousand units that offer luxury, affordable, and mixed-income living opportunities and over two hundred thousand square feet of office/retail space in a five-state area for HRI Properties, HRI Communities, and third-party property owners.  

At HRIM, our long-term track record of success is attributable to our associates and their impact on the communities we manage.  Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee retainage/tenure records in our industry.   We welcome and embrace all ethnicities, cultures, ages, and lifestyles and hire individuals who can choose where they want to work. Because of our reputation and company culture, they decide to work at HRIM.

POSITION SUMMARY: 

The Compliance Manager is responsible for overseeing and providing support to the Occupancy and Certification Specialists. The position serves as the point of contact for HANO and LHC to ensure compliance with public housing requirements. 

ESSENTIAL FUNCTIONS:

• Oversee and support the Administrative Assistant and Recertification Specialists
• Consistently and promptly follow up with applicant and resident inquiries
• Complete background screenings, obtain third-party verifications, and track responses to ensure all applications and recertifications are processed timely
• Conduct new resident orientations, including a thorough explanation of all lease provisions and an item-by-item review of the house rules
• Compile documentation to be prepared for evictions and participate in legal proceedings
• Serve as the main contact with HANO and PSH
• First point of contact with HANO asset manager to ensure compliance with public housing requirements.
• Participate in grievance hearings, as required
• Facilitate timely contract signings for tenant-based and project-based voucher residents
• Facilitate timely referrals for any vacant PSH units
• Ensure all required information is uploaded/entered in Elite, HANO’s public housing monitoring system
• Oversee and support Recertification Specialists with any HANO public housing special programs such as JPEID
• Assist with all compliance reports as required by regulatory agreements
• Assist the Director of Compliance with creating and completing any reports required by monitoring agencies, investors, etc.
• Assists in maintaining accurate, up-to-date waiting lists, transfer lists, and the status of rental units, including the availability of units.
• Maintain files in the Yardi database
• Assist property staff with Yardi compliance-related questions and issues, income and asset eligibility, legal rents, and property-specific compliance requirements
• Maintain all resident files as required by regulatory agreements
• Maintain paper as well as digital copies of current tenant files
• Maintain all vacated resident files
• Conduct periodic compliance audits at properties to ensure that on-site resident files contain all required verifications and acceptable documentation
• Follow up with property staff to ensure any corrections needed are completed
• Complete resident file audits for new properties acquired
• Assist property staff prior to and during audits and inspections
• Travel to properties as needed for file audits, inspections, and training as required
• Maintain compliance certifications/continuing education; attend training and conferences as needed
• Advise and train new and existing property staff on compliance regulations
• Other duties as assigned by supervisors, Regional Compliance Manager, and Director of Compliance

POSITION REQUIREMENTS:

• Minimum of 2-3 years of management experience
• Experience in banking or financial services is a plus
• Must be able to work some weekends and extended hours
• Maintain a professional image and attitude in keeping with the objectives of the Company and residents’ welfare
• Must be a self-starter who is organized, detail-oriented, and can effectively deal with and prioritize a variety of tasks
• Must comply with regulatory agreements and possess critical thinking, evaluation, and analytical skills
• Must have good communication and interpersonal skills
• Ability to demonstrate professionalism and integrity and exercise confidentiality in all areas of performance
• Other duties as assigned by supervisors, Regional Compliance Manager, and Director of Compliance
• Knowledge of LIHTC, HOME, and HUD programs is a plus; must be able to clearly explain program requirements to residents
• HCCP certification preferred

WE OFFER COMPETITIVE BENEFITS:

• Affordable Health Package (Medical, Dental, Vision and Wellness Program)
• Employer-Paid Benefits 
• 401K with Company-Matching 
• Paid Vacation, Holiday and Sick Time

EOE/M/F/Vet/Disabled