What are the responsibilities and job description for the Sales Manager position at HRI Hospitality?
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range : 75,000.00-$95,000.00
Are you passionate about creating memorable experiences and delivering exceptional service? At Hilton Garden Inn Dana Point - Doheny Beach, we pride ourselves on our Heartfelt Hospitality, where warmth and care are at the core of everything we do. We are a dedicated team committed to exceeding expectations, embracing our beautiful beachside location, and infusing every moment with joy and flair. If you're ready to be a part of a team that values personalized service, exceptional cleanliness, and a strong connection to our community, we invite you to apply and help us create a beloved destination for all who visit.
JOB SUMMARY :
The Sales Manager has overall responsibility for selling guestrooms for an assigned market segment(s). The Sales Manager will assist the sales team in meeting or exceeding the hotel's budgeted financial targets. The Sales Manager is also responsible for meeting assigned monthly sales goals.
JOB DUTIES :
- Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy for the total hotel
- Effectively communicate with Director of Sales and / or Director of Revenue to review opportunities that impact revenue goals
- Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
- Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
- Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads
- Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
- Arrange site inspections of the hotel for new accounts
- Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects
- Respond to all sales inquiries within 24 business hours
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Responsible for negotiating sales contracts and the implementation and set up as required
- Analyze historical, current and future hotel / market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling
- Assist in the development of the annual budget and quarterly owner reviews
- Participate in management meetings to discuss budget, forecast and rate
- Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
- Participate in hotel weekly staff meeting, if applicable
- Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and / or weekend hours
- Other duties may be assigned
MINIMUM REQUIREMENTS :
Education :
Experience :
Skills and Knowledge :
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Benefits include Health Insurance, Dental Insurance, Vision Insurance, Short-Term and Long-Term Disability Insurance, Life Insurance, 401(k) Plan, Direct Deposit and the Section 125 Plan (Flexible Spending Account). We also offer an Employee Assistance Program, and the ability to include other options in your benefits package, including hospital indemnity plans, accident insurance, legal aid, etc.
Other hotel benefits : Employee lunches, complimentary parking, department incentives, and more!!!
You will also be eligible to participate in our Hilton Go program for Team Members, which is a special discounted rate for you and your
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
Salary : $75,000 - $95,000