Director of Human Resources, Ambulatory Health Services

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

POSITION SUMMARY

The Director of Human Resources, Ambulatory Health Services partners directly with facility and regional leadership and their respective teams to drive results based on business strategy and objectives. The HR Director will guide and provide consultation to C-level leaders on HR areas such as: diversity, employee engagement, talent management, organizational design, resourcing, change management, performance management, and employee relations. In addition, the HR Director will also support/deliver on enterprise-wide HR related projects and activities.

• Partners with business’s leaders, executives, and guides the development of HR strategies and approaches to attract, develop, and retain talent in the business that are aligned with Ardent Health Services standards and practices
• Working with HR corporate colleagues prioritize objectives for region and/or facility to ensure that the strategic and operational goals are achieved.
• Ensures HR Strategy is aligned to the department strategy and uses feedback from the Department to improve HR procedures and services.
• Lead the HR vision, including role modelling great personal and team leadership and taking an active role in ensuring the HR Operating Model, is embedded successfully
• Conduct performance analyses on existent strategies, procedures, and policies, identifying areas for improvement and developing actionable and sustainable solutions
• Partner with client management/leadership team and assigned Recruiter to support recruitment, selection, and offer negotiations, as needed, of top talent
• Onboard new leaders with a detailed review of current talent and performance of team, employee engagement, and talent acquisition in progress.
• Partner with and support managers and directors on performance management processes, including goal setting, employee performance improvement plans, employee relations issues, and providing advice on related employment legislation.
• Lead Performance calibration sessions as part of annual performance review cycle to support pay-for-performance culture.
• Collaborate with COE L&D in the design and/or delivery of interventions to address departmental, people and change related issues.

Education & Experience:

• BA/BS required
• 7 years of Human Resources experience - Relevant HR experience (HRBP, HR Director preferred) gained in healthcare related business with multiple stakeholders (including matrix relationships)
• SHRM certified and/or extensive knowledge of current Human Resources practices, principles, and trends
• Extensive experience of operating in a business partner model, working with local leaders to create positive business outcomes
• Experience in organization development, human resources, training, and talent planning
• Experience working with change management principles, tools, and methodologies

Knowledge, Skills & Abilities:

• Proven success building, leading, and integrating effective and lasting people management programs within a business
• Strong business acumen
• Knowledge and experience leveraging HR metrics, drawing insights from data and information, and guiding leadership in strategy formulation
• Ability to travel up to 10%

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