Senior HRIS Analyst – Hybrid/Telecommute

Notes -

• The selected candidate for this role will orient to their role in our office off Greenbriar and La Concha for up to 30 days and will then will transition to a remote worker model. 

At Houston Methodist, the Senior Human Resources (HR) Analyst position is responsible for optimizing various HR processes and information systems, focusing on automation and system utilization through data analysis, and configuring moderate-to-highly technical processes. This position communicates with various teams to identify demand, define and document technical requirements, monitor development progress and completion dates to ensure that schedules and deliverables are met, and conduct quality assurance exercises. This position develops and updates queries and reports, resolves issues, and assists management with various operations duties as needed. The Senior HR Analyst position will serve as a subject matter expert and primary liaison between HR/Operations and Information Technology (IT) for assigned functional area(s).  The Senior HR Analyst ensures data integrity, designs and leads the testing of system changes, updates system configuration, writes reports and queries, and analyzes data flows for process improvement opportunities, providing updates on various activities initiated by or assigned to the department. The position leads projects, serving as the subject matter expert (SME) for new system implementations and upgrades for end users. The Senior HR Analyst provides training and application support in various HR applications and program functions. This position partners with HR management and their customers to analyze work process design and flow, proactively evaluating and improving processes, in order to leverage the return on technological capabilities by validating and managing the real needs of customers, team members, and management.

The position will have a heavy focus on reporting of HR data from different systems, including analysis of the data.  The incumbent must be extremely accurate and detail oriented, while able to see the big picture from the data.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Partners with corporate and entity HR employees to analyze system-wide processes and identifies opportunities to leverage technology to improve consistency and efficiency which may include in-depth understanding of their day-to-day job functions. Collaborates with the functional and technical managers/staff to coordinate application of upgrade or fix.

• Serve as subject matter expert and/or IT/vendor liaison for various systems/functions which includes developing user procedures, guidelines and documentation, troubleshooting, training new system and end users, functional system configuration, and testing. Mentors team members regarding new processes and functionality, including one-on-one training, as needed.

• Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Initiates contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Provides support for Human Resources Information Systems (HRIS) including, but not limited to, researching and resolving moderate-to-highly technical system problems, unexpected results or process flaws, performs scheduled activities, recommends solutions or alternate methods to meet requirements. Proactively identifies new software/system functionality and leads the proposed implementation and adoption of new functions as they align with overall HRIS goals.

• Creates reports and queries for end-users, writes and modifies queries, maintains and supports a variety of reports and/or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing HR Analyst and customer needs. Helps maintain data integrity in systems by running queries and analyzing data. Partners with IT to write custom reports that join queried data from multiple systems.

• Leads requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, and verifiable. Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Analyzes data from multiple databases in support of department needs. Participates in writing reports for high-impact functional needs such as payroll system, time and attendance system, recruitment and/or compensation system and ensuring data management and integrity from the HR Self-Service databases, etc.

• Identifies and facilitates resolution of issues that arise during a project. Compares data from different sources to draw conclusions. Performs system maintenance, including but not limited to the following tasks: assist in the review, testing and implementation of HR system upgrades or patches, as appropriate.

• Manages/facilitates moderate-to-highly complex projects/process improvement, applying change management experience to facilitate movement to new levels of quality.

FINANCE ESSENTIAL FUNCTIONS

• Maintains HR Information system tables accurately, i.e. core HCM tables, compensation tables, payroll tables, tax tables, etc. Documents process and results, providing reports to management as appropriate.

• Understands and uses qualitative and quantitative measurement and data collection design principles to assist with organizational human capital needs, FTE management (cost control, position management). Educates and mentors HR Analysts to build their competency in this area.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Researches best practices in the industry for use of HRMS within assigned area of responsibility to ensure Houston Methodist practices reflect industry standards.

• Maintains awareness of current trends in applicable HR systems with focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques. Through classes, reading and other mechanisms, continuously increases both HR knowledge and HR system application/tools knowledge. Participated in user group meetings/conference.

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in Computer Science, Business Administration, Health Administration, Human Resources, or related discipline

WORK EXPERIENCE

• Six years with functional experience of prior project management, information technology, business intelligence, decision science or related field. Will consider internal candidates with five years of Houston Methodist experience in Human Resources, project management, business intelligence, information technology, decision science and/or HRIS support

• Two years human resources experience preferred

• Prior HR system implementation experience for complex, matrixed organizations of 10,000 or more employees highly preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• PHR - Professional in Human Resources OR
• SPHR - Senior Professional in Human Resources OR
• SHRM-CP - Certified Professional in HR OR
• SHRM-SCP - Senior Certified Professional in HR OR
• PMP - Certified Project Management Professional (PMI) OR
• CAPM - Certified Associate In Project Mgmt. OR
• Lean Six Sigma Certification-IASSC -- highly preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Experience with tools such as Microsoft Reporting Services and SQL

• Experience integrating new and existing database environments

• Experience leading and managing projects of varying levels with wide breadth of stakeholders

• Knowledge of clinical and financial operations in a hospital environment a plus

• Knowledge of API LaborWorkx, Kronos, and Oracle/PeopleSoft preferred

• Ability to work with a vast array of information gathered during elicitation and analysis and to cope with rapidly changing information and priorities

• Ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

• Ability to help negotiate priorities and to resolve conflicts among customers, technologists, and management. Strong teamwork skills at all levels are critical

• Ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure their timely and accurate completion

• Ability to work independently and take initiative in areas of responsibility

• Ability to follow through to project closure and complete work in a timely manner

• Strong time management skills

• Presentation and training experience

• Proficiency using modes of online collaboration/communication/presentation

• Understands concepts of Data Warehousing applications, tools, functions, and features

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.