Assistant Hospitality Coordinator

HARTVILLE KITCHEN IS HIRING AN ASSISTANT HOSPITALITY COORDINATOR

About Us:

Hartville Kitchen is a Tripadvisor top rated restaurant and part of a campus of companies that has become a destination for customers from near and far. Our local family-owned company is a leader in the markets we serve and is full of people who work each day to go beyond our customers' expectations. We are committed to being a GREAT PLACE TO WORK and encourage our team members to excel and grow professionally. As a member of our team, you can expect a great work life balance with WEDNESDAYS and SUNDAYS OFF and a great benefits package that includes medical dental and vision as well 401K for full time team members. 

About the Position: 

We are looking for either a part time or fulltime team member to help coordinate scheduling dining room reservations, banquets, concerts, group meetings and parties for the banquet rooms and party rooms to maximize banquets revenues to full potential by marketing available services.  This position requires evenings and Saturdays. 

Essential Functions:

• Consistently demonstrates superior customer service skills and acts as a positive role model.
• Consult with guests to determine objectives and requirements for banquets, concerts, group meetings, weddings, wedding receptions, and parties.
• Ascertain precise requirements for the events scheduled.  
• Confer with other team members regarding audio-visual equipment, displays and other event needs.
• Planning room layouts.
• Maintains and communicates event information on banquet/party planning software to keep all departments up to date with any changes.
• Confer with banquet and kitchen staff to coordinate event details. 
• Possesses knowledge of food production and service.  Servsafe training.
• Create invoices for each event and maintain records of event aspects, including financial details.
• Review event bills for accuracy and approve payments.
• Act as a liaison in negotiating contracts with concert performers and suppliers (such as hotels). 
• Conduct post-event evaluations to determine areas of opportunity for improvement.
• Organize registration of event participants.
• Attend seminars and consult with other professionals to keep abreast of industry standards and trends.
• Coordinates with marketing department regarding brochures and advertisements for the facility and services.
• Handle inquires and troubleshoot any visitor/guest concerns.
• Maintains databases of contacts for repeat and future bookings.
• Other duties as required.