Lumber Counter Sales

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members:
With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect:

We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:

• We do whatever it takes 
• We give more than is expected
• We are long-term focused

If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.

Position Overview:

As a Lumber Counter Sales Team Member, you will be the front-line representative of our lumber and building materials department, providing excellent customer service, offering product expertise, and ensuring the satisfaction of our customers. Your role involves assisting customers with their lumber and building material needs, processing sales transactions, and maintaining a well-organized and stocked lumber counter.

Responsibilities:

1. Customer Engagement:
   • Greet customers at the lumber and building material sales counter, providing friendly and knowledgeable assistance.
   • Assist customers in selecting appropriate materials based on their project specifications.
   • Offer expert advice on building materials, applications, and suitable alternatives.
2. Sales and Product Knowledge:
   • Process sales transactions accurately using the point-of-sale system.
   • Stay informed about the latest trends, innovations, and advancements in lumber and building materials.
   • Recommend additional products or accessories to enhance the customer's project.
3. Inventory Management:
   • Monitor inventory levels for lumber and building materials, ensuring stock availability.
   • Collaborate with the inventory control team to restock products and maintain a well-organized sales counter.
4. Technical Assistance:
   • Provide technical information on construction methods, material specifications, and installation techniques.
   • Assist customers in understanding product features, benefits, and compatibility.
5. Customer Service:
   • Address customer inquiries, concerns, and returns in a professional and timely manner.
   • Build and maintain strong customer relationships to encourage repeat business and positive word-of-mouth.
6. Team Collaboration:
   • Work closely with the sales team, warehouse staff, and other departments to ensure a seamless customer experience.
   • Collaborate with vendors and manufacturers to stay informed about new products and industry developments.

Qualifications:

• Previous experience in retail sales, specifically in lumber and building materials.
• In-depth knowledge of construction materials, applications, and industry standards.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills for point-of-sale transactions and product information retrieval.

Education:

• High school diploma or equivalent.