Technical Mechanic Advisor (14099)

Job Title : Central Region Technical Field Manager

Location : St. Louis, MO

Salary : $50-$55 / hour

Type : Long-term Contract

About the Role :

Join our Product Quality and Technical Service team as a Central Region Technical Field Manager! This remote, field-based role is crucial for enhancing customer satisfaction, supporting Audi dealers, and improving the quality of Audi vehicles.

Key Responsibilities :

• Enhance Customer Experience : Ensure prompt and accurate vehicle repairs to boost customer satisfaction and resolve quality issues.
• Technical Analysis : Perform on-site technical evaluations to identify and address vehicle quality problems.
• Reporting : Document and report emerging vehicle quality issues and internal service information gaps.
• Dealer Support : Assist Audi dealers with complex vehicle repairs and technical issues.
• Collaboration : Work with Region and Customer Care teams to manage sensitive technical issues.
• Documentation : Keep detailed records of technical analyses, including photos, videos, and recommendations.
• Training & Development : Organize technical update meetings and continuously enhance your technical skills.
• Cross-functional Assistance : Provide technical support to various Audi teams and participate in special projects as needed.

Required Skills :

Desired Skills :

Education : Required :

Desired :

Work Flexibility :

Why Join Us?

This role offers a unique opportunity to leverage your technical expertise, make a direct impact on customer satisfaction, and work with a passionate team dedicated to the quality of Audi vehicles. If you thrive in a dynamic environment and are driven by problem-solving, we'd love to hear from you!

Apply now to become a key player in the continuous improvement of Audi vehicle quality and customer experience.

EOE (including Disability / Veterans)

Salary : $50 - $55