Sales Coordinator -Part Time, Weekends

Job Title: Sales Coordinator 

Location: Ontario

Department: Retail 

Reports To: General Manager 

Job Type: Full time, nonexempt 

Overview: The Sales Coordinator to join our sales team has excellent communication skills, strong organizational abilities, and a proactive attitude. The Sales Coordinator plays a critical role in supporting the sales team, ensuring smooth operations, and contributing to the company’s strategic goals. 

Key Responsibilities: 

• Provide administrative support to the sales team, including managing schedules, preparing documents, and handling correspondence.
• Assist in the preparation of sales proposals, contracts, and presentations.
• Maintain accurate records of sales activities, customer interactions, and sales performance using CRM software.
• Coordinate and schedule meetings, appointments, and travel arrangements for the sales team.
• Handle incoming inquiries from customers and direct them to the appropriate sales representative.
• Prepare and distribute sales reports, dashboards, and performance metrics to the sales team and management.
• Assist with the organization and coordination of sales events, trade shows, and promotional activities.
• Ensure timely follow-up on sales leads and maintain a database of potential and existing customers.
• Manage and update the sales department's documentation, including price lists, product information, and promotional materials.
• Support the sales team in the execution of marketing campaigns and initiatives.
• Perform other administrative tasks as required to support the sales department.

Key Performance Indicators (KPIs): 

• Accuracy and timeliness of sales documentation and reports.
• Efficiency in scheduling and coordinating sales activities.
• Response time to customer inquiries and follow-ups.
• Quality and effectiveness of administrative support provided to the sales team.
• Contribution to the overall efficiency and productivity of the sales department.

Key Challenges: 

• Managing multiple tasks and priorities in a fast-paced sales environment.
• Ensuring the accuracy and completeness of sales records and documentation.
• Maintaining effective communication and coordination with the sales team and other departments.
• Staying organized and meeting deadlines in a dynamic work environment.
• Providing exceptional administrative support to a high-performing sales team.

Qualifications: 

• Minimum of 3 years of experience in an administrative or sales support role.
• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, time management, and multitasking skills.
• Strong verbal and written communication skills.

• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience with event coordination and marketing support is a plus.

Key Competencies: 

• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain an organized workspace.
• Communication: Strong verbal and written communication skills to interact with the sales team and customers.
• Attention to Detail: Ability to ensure accuracy and completeness in sales documentation and records.
• Problem-Solving: Ability to anticipate issues, identify solutions, and implement effective strategies.
• Adaptability: Flexibility to adapt to changing priorities and demands in a fast-paced environment.
• Collaboration: Ability to work effectively with the sales team and other departments.
• Proactive Attitude: Taking initiative and being proactive in supporting the sales team and the organization.