IoT Installation Supervisor

Company

HSB

Location

Burbank , United States

Job Description:

The IoT Installation Supervisor is responsible for leading a team of technicians and installers to deliver high-quality, timely, and safe installations of IoT devices and systems for clients. The primary objective of this role is to ensure seamless installation, testing, and maintenance operations, while driving team performance, efficiency, and compliance with industry regulations and company policies. The successful candidate will achieve this by providing technical expertise, troubleshooting, and support, as well as collaborating with cross-functional teams to optimize scheduling, resource allocation, and performance tracking. The end result is to consistently meet or exceed client expectations, while identifying areas for improvement and driving process enhancements to increase overall efficiency and effectiveness.

Education and Experience:

• Education: Bachelor's degree in a relevant technical field (e.g., electrical engineering, computer science, telecommunications) or equivalent experience.
• Experience: At least 5 years of experience in IoT installation, technical supervision, or a related field, with a focus on:
• Installation, testing, and troubleshooting of IoT systems
• Technical leadership and supervision of field-based teams
• Project management and coordination of IoT installations
  
  
  

Technical Skills:

• Strong knowledge of IoT devices, systems, and technologies (e.g., sensors, actuators, gateways, networks)
• Proficiency in installation, testing, and troubleshooting of IoT systems
• Experience with industry-standard tools and software (e.g., specialized software, testing equipment)
• Familiarity with cloud-based platforms and IoT data analytics
  
  
  

Soft Skills:

• Excellent leadership, communication, and interpersonal skills
• Strong problem-solving, analytical, and decision-making skills
• Ability to work independently and collaboratively in a team environment
• Effective time management and organizational skills
  
  
  

Certifications: Industry-recognized certifications in IoT or a related field (e.g., IoT Security, IoT Architecture) are a plus, but not required.

Knowledge and Skills:

Technical Knowledge:

• IoT devices, systems, and technologies (e.g., sensors, actuators, gateways, networks)
• Cloud-based platforms and IoT data analytics
• Industry-standard tools and software (e.g., specialized software, testing equipment)
• Network protocols and architectures (e.g., TCP/IP, HTTP, MQTT)
• Device management and provisioning
• Security best practices for IoT devices and systems
  
  
  

Operational Knowledge:

• Project management principles and methodologies (e.g., Agile, Waterfall)
• Quality control and assurance processes
• Troubleshooting and problem-solving techniques
• Time management and organizational skills
• Budgeting and cost control principles
  
  
  

Soft Skills:

• Leadership and team management
• Communication and interpersonal skills
• Problem-solving and analytical skills
• Decision-making and conflict resolution
• Adaptability and flexibility in a fast-paced environment
  
  
  

Industry Knowledge:

• Familiarity with industry-specific regulations and standards (e.g., FCC, UL, CE)
• Knowledge of industry trends and emerging technologies
• Understanding of customer needs and expectations
• Experience with industry-standard certifications and compliance requirements
  
  
  

Tools and Software:

• Familiarity with IoT-specific software and platforms (e.g., device management, data analytics)
• Experience with project management tools (e.g., Asana, Trello, MS Project)
• Knowledge of help desk software and ticketing systems
• Familiarity with Microsoft Office and Google Suite
  
  
  

Other:

• Ability to travel (up to 15%) for project-related work
• Valid driver's license and clean driving record
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  
  
  

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.