Risk and Compliance Transformation Program Manager

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The US Transformation Delivery oversees change the bank initiatives that impact the GB/GFs we support. Items within our remit can be large change efforts related to regulatory requirement or specific to key strategic deliverables within the portfolio. Items within this portfolio are often considered locally material to the US bank and are monitored as such.

As our US Risk and Compliance Transformation Program Manager you will:

• Effective and efficient facilitation and leadership of program level Steering Committees and Working Groups

• Ensure that all procedures and standards defined by the Change Framework are adhered to

• Deliver the appropriate documentation of business activities (requirements documents, release sign offs, emails, etc.) which may be required for future tracking or audit purposes

• Ensure diligent confirmation that implemented solutions meet the business objectives, including compliance with specific regulations

• Monitor project/program progress tracked in required tooling in a timely fashion

• Contribute to a team consisting of onshore, offshore, and global remote staff

• Balance large programs consisting of multiple streams with varied stakeholders

• Operate in a fast paced, operationally sensitive environment with daily time-sensitive activities

• Contribute to the establishment of best-in-class standards and practices, seeking continuous improvement in the applications and tools used

• Collaborate with local and global counterparts as required to ensure all tasks are completed accurately and in a timely manner

• Set a positive example with regard to work ethic, collaborative attitude, and innovative thinking

• Complete other responsibilities, as assigned

For this role, HSBC targets a pay range between $141,300.00 and $175,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• Experience working as program manager with in-depth knowledge of standard project methodologies along with appropriate tooling. (Agile methodology, preferably using Clarity/JIRA/Confluence)

• Have good knowledge of Change Management frameworks, with a focus on Non-Financial Risk Management

• Demonstrated ability to manage stakeholder expectations and timely delivery of change initiatives with proactive reporting

• Experienced at gathering requirements and ability to analyse with good and varied experience of analysis artefacts (e.g. process flows, proof-of-concept visualization, delivery roadmaps)

• Demonstrated analytical and reasoning skills including the abilities to convert the business requirement into technical specification and streamline the process using sound design

• Demonstrated ability to multi-task and work independently, as well as work collaboratively with other teams that are geographically distributed

• Ability to quickly adapt to team’s culture, standards and best practices

• Maintain excellent communication and influencing skills as well as a positive, upbeat attitude and work ethic that works well in the teamwork environment

• Demonstrated ability to interact with senior management with verbally and clear and concise written communications

• Lead with a shared purpose fungible team members in a matrixed environment with various reporting team structures

• Proficient in Microsoft Office applications and demonstrates an innovative and proactive approach to building new and advanced MI and reporting analytics

• Bachelor’s degree or equivalent at minimum; graduate degree a plus

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!