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Salesforce Technical Architect

HTC Global Services
Durham, NC Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/4/2025
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description

A Salesforce Technical Architect is expected to perform the following duties:

  • Lead cross-functional IT Architecture groups that develop solution strategies and review designs from an enterprise perspective.
  • Serve as the lead architect on projects, vendor work, and similar efforts in complex technical areas or in domain leadership. This involves planning developing, maintaining, and reviewing application architecture.
  • Serve throughout the full Software Development Life Cycle (SDLC) in a variety of architecture engagements including Agile and continuous delivery, proof-of-technology.
  • Lead architectural design collaboration for work involving:
    • System integration: Middleware, microservices, and streaming.
    • Database design principles.
    • Software development, particularly with current generation front-end and back-end languages.
    • Cloud and infrastructure principles.
  • Work with project teams (including users, developers, and vendors), to plan, coordinate, analyze, design, review, and implement application systems/enhancements.
  • Select structural and behavioral elements and their interfaces that compose a solution. Perform composition of these structural and behavioral elements into larger subsystems. architectural documentation.
  • Develop, specifications, and other documentation (key written project deliverable).
  • Apply and contribute to IT industry best practices.
  • Provide technical expertise/coaching for others. Support and mentor less experienced staff.
  • Influence and drive improvements to architecture processes, strategies, and standards.
  • Monitor architecture related to other areas of IT, business communities, and vendors to ensure the relevance of architecture to meet business needs.
  • Create or review IT plans that manage clear and realistic expectations of what technology can offer in terms of products, services, and delivery mechanisms.
  • Establish, maintain, and review solution architecture models to enable application development.
  • Lead Proofs Of Concept.
  • Depending on the specific role, design infrastructure solutions involving public and private cloud infrastructure.
  • Drive adherence to existing and evolving security requirements to ensure a robust and secure environment.
  • Drive adherence to technical standards and patterns, application portfolio strategy, and service level agreements.
  • Partner with other project leadership to identify and mitigate technical risks, assumptions, issues, and dependencies (RAID).
  • Identify gaps and opportunities in work to meet corporate goals.
  • Support pre-project efforts in terms of working with the user, IT delivery, and vendor teams, crafting conceptual solutions, and assisting with delivery time estimates.
  • Provide architectural leadership that supports insightful decision making, drives efficiencies in the development process, and maximizes the quality of technical deliverables.
  • Stay on top of technology trends to assist with the development of solution, integration, workflow, cloud, and infrastructure
Hiring Requirements

  • Bachelor’s Degree and 10 years of progressive experience in a combination of development, design, infrastructure/data center and/or related IT disciplines.
  • If no degree, 12 years of progressive experience as stated above.
  • Experience developing IT solution strategy involving multiple business and IT stakeholders and their priorities.
  • Must have experience with Salesforce administration and development for at least 2 years.
  • Must have experience with Salesforce governor limits and platform architecture.
  • Must have at least 3 years of direct infrastructure, system, application and/or other solution architecture experience driving comprehensive end-to-end solutions.
  • Experience should include significant background leading broad and complex technical work with proven success in the design and delivery of quality scalable IT solutions on time, on budget and in compliance with applicable requirements.
  • Experience must include 5 years’ experience in at least two of the following (able to lead) and familiarity with most of the others (able to apply): Programming, database/analytics technologies and practices, integration/middleware, infrastructure/cloud, and security. Should include contemporary examples in each case (e.g., contemporary programming languages or databases).
  • Experience applying multiple, diverse technical integrations, technologies, and processing environments. Specifically, should have working knowledge and practical solution design experience involving each of these categories: Programming languages; database tech; integration tech; infrastructure, cloud, and operating systems; and security. Must have practical leadership experience in at least one of these: Programming, database, or integration.
  • Extensive experience in solution design principles and practices, system development methodologies, and software life cycles (inception through adoption).
  • Visual modeling experience using architecture design notation such as ArchiMate or UML.
  • Experience coordinating vendor solution delivery and partnering effectively with vendors to meet business needs.
  • Excellent oral/written communication skills to successfully communicate at varied levels within the organization (technical detail with developers through executive presentations to C-Levels appropriately adjusted for each audience).

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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