What are the responsibilities and job description for the Seasonal Server Attendant (Pomelo) position at Htel Swexan?
Company Overview
Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Htel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Htel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Our Concepts Include :
Pomelo
Pomelo is the hotel's rooftop pool bar , inspired by the divine silhouettes of the Mediterranean. Hotel guests only can lounge the day away poolside or enjoy a cabana-side cocktail in the company of the unmistakable Texas sunset.
Pomelo is open for hotel guests and private membership club only.
Summary
The Server Attendant serves the waiters / waitresses by setting and cleaning tables to ensure a neat appearance. They allow waiters / waitresses to focus solely on the customer to provide the best fine-dining experience.
Job Functions
Operations
- Assist the other servers by maintaining menu presentation and table setting; replenish utensils and water glasses as needed.
- Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.
- Ensures a spotless service is delivered to all guests anytime, and that their needs and expectations are fulfilled to the highest level and down to the smallest details.
- Ensure unit is well maintained and that all equipment's, materials and utensils are always in perfect working conditions. Arrange for maintenance and repair of equipment and other services. Reports any defect to the Restaurant Manager.
- Communicate effectively with restaurant manager, servers, and host / hostess as appropriate to ensure the guest experience is as enjoyable and effortless as possible.
- Must be TIPS certified or similar State requirement.
- Follow Stillwell's food and beverage standards and procedures.
- Perform all duties in a safe manner and monitor those actions of others.
- Must be pleasant, hospitable, and attentive to guests always.
Physical Demand
Sanitation and Equipment's
Meetings & Communication
Attire, language, and behavior
Competencies
Required Education & Experience
