Shipping Clerk

Summary/Objective  
The Shipping Clerk position will work under the supervision of our Warehouse Logistics Manger to package, label and ship computer systems and their components. Duties include but are not limited to: Utilizing a PC based shipping manager to process orders for shipment, following proper packaging procedures and shipping guidelines. To succeed in this role, the ideal candidate will be organized, have accurate data entry skills and provide excellent and accurate communication to both internal and external partners.  

Essential Functions 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. Receive configured orders from warehouse team members 
2. Pick systems and enter serial numbers in inventory system for all computers and related components to be shipped 
3. Utilize shipping manager to ship order under correct account and adhering to HTG shipping process guidelines 
4. Prepare report compiling shipments on schedule and provide to Inventory Control Specialist as scheduled to review and correct as needed. 
5. Make necessary changes to corrected reports from Inventory Control accurately and in a timely manner 
6. Provide shipping quotes to internal departments as requested 
7. Provide shipping updates, including tracking numbers and estimated delivery dates to internal departments as requested or required under the project SOW 
8. Ensure all shipping SLAs are met, and notify the appropriate parties if an SLA will be/is in danger of being missed  
9. Apply all shipping labels according to carrier best practices 
10. Organize shipments in correct carrier pick up location, ensuring all labels are visible 
11. Schedule pick-ups with carriers as needed/requested 
12. Answer internal and external communication regarding shipping, tracking and receiving of orders  
13. Prepare daily, weekly, and monthly customer reports according to schedule 
14. Generate, format and review customer reports and email to specified recipients 
15. Update and edit internal process documentation as assigned  
16. Escalate problems/issues with shipping of systems to manager, or as instructed 
17. Follow policies and procedures regarding safety, equipment storage and warehouse guidelines 
18. Cultivate positive working relationships with both internal and external stakeholders  
19. Attend and be on time for daily departmental meeting  
20. Attend all other departmental meetings as assigned 
21. Maintain confidentiality of all client information. 
22. Proficient in all department and company policies, procedures and processes. 
23. Maintain warehouse environment to HTG standards as assigned 
24. Report consistently and on time to work 
25. Perform other work-related duties as assigned  

Competencies 

1. Must be able to read, understand and follow both oral/written instructions 
2. Ability to update internal documentation as needed 
3. Must communicate effectively in both oral/written format 
4. Technical Capacity  
5. Accurate data entry skills 
6. Basic knowledge of MS Outlook and Excel  
7. Effective and competent user of a PC 
8. Must be able to safely operate warehouse equipment related to job duties 
9. Ability to learn and retain knowledge of rules, regulations and procedures applicable to position 
10. Organized 
11. Detail-oriented 
12. Must effectively manage time and meet deadlines 
13. Ability to multi-task and manage competing priorities with excellent accuracy 
14. Ability to communicate and cooperate with both team members and manager 
15. Ability to work in a team and take direction well  

Work Environment 
This job operates in a warehouse environment. This role routinely uses standard warehouse equipment such as pallet jacks, forklifts, and box cutters. This role also utilizes computers, printers, and software programs to perform the essential functions of the job.  

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand for the duration of their shift. The employee is regularly required to bend, reach, stretch and move to perform the duties of this position. The employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.   

Position Type/Expected Hours of Work 
This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. 

Required Education and Experience 

1. High School Diploma 

1. Must be able to consistently lift and move heavy objects 

1. Must be able to stand for duration of 8-hour shift 

1. Able to type 40  WPM 

1. Great physical stamina and manual dexterity 

1. Ability to work flexible shifts and extended hours as workload demands  

Preferred Education and Experience 

1. Associate degree 
2. Previous warehouse experience strongly preferred 
3. Able to type 60  WPM 
4. Previous experience scheduling freight shipments  
5. Previous experience with shipping management software 

Salary : $18