Oil Burner Technician - Experienced (Sign-On Bonus)

Essential Duties:  Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial customer sites.  Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the manager.  Follows a standardized format for customer visits  Documents all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.  Diagnoses diverse electrical and mechanical service issues.  Communicates the diagnosed issue in concise terms to the customer, together with the resolution.  Understands, and articulately conveys, company pricing and services to customers.  Repairs by obtaining any needed replacement parts, calibrating system to manufacturer’s recommendations, and thoroughly testing components for functionality.  Identifies and reports to manager potential opportunities for additional business (newer system, service contracts, and additional services).  Completes visit by obtaining customer signature and correct customer information.  Notifies dispatchers of any issues that require repair or compromise delivery or service  Maintains proper stock, parts, tools, and safety equipment in the vehicle.  Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring that they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.  Participates in company provided training opportunities on latest industry technologies.  Conducts visual oil tank inspections, recording condition with pictures and descriptions.  Executes other duties assigned by the Service Manager.    Personal Skills:  A complete commitment to safety, for self, team, and the customer.  Driven to meet and exceed customer satisfaction expectations, including timely issue resolution and proactive customer outreach.  Dependability.  Respect for a wide variety of customers and colleagues.  Concise, effective verbal and written communications skills.  Ability to work well independently, and as part of a larger team, to drive positive results.  Strong time management skills, including prioritization of necessary tasks to accomplish the desired result.  Flexibility to adapt to constantly changing situations, driven by climate, geography, and business needs.  Comfort in driving through a wide variety of weather conditions.  Technical Requirements: A minimum of 3-5 years of experience as an Oil Burner Technician  Oil burner service license or certification required  HVAC license or certification required  Plumbing license or certification required  EPA 608 certificate preferred  Clean driving record  Understanding of blueprints, plans, and manuals   Benefits: Company paid health insurance Company paid dental insurance Company paid long term disability 401k Paid time off Employee discounts Professional development assistance Vision insurance Employee Referral Program Employee Ownership Plan  Sign-On Bonus *$1,000 Sign-On Bonus*