Account Manager, Regional Accounts

Job Title : Regional Account Manager

Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing

At HuFriedyGroup, we are committed to providing high-quality dental instruments to organizations and professionals worldwide. We value innovation, craftsmanship, and dedication to improving oral health outcomes globally. Our people are our strength, and we foster a collaborative environment where every team member can thrive. When you join HuFriedyGroup, you become part of a company that truly values YOU, and we are committed to investing in your future both professionally and personally. We offer competitive salaries, comprehensive healthcare benefits, tuition assistance, generous paid time off, holidays, a matching 401(k), and annual merit and incentive plans.

Position Summary

The Regional Account Manager (RAM) is responsible for developing, understanding and managing Customer relationships and marketplace dynamics within dental manufacturers, dealers / distributors, and Dental Service Organizations (DSO’s), setting the stage for selling HuFriedyGroup (HFG) value. The RAM owns the relationship with end-user Customers including hygienists, dentists, orthodontists, periodontists, and all other specialty clinicians. The RAM is a subject matter expert in infection prevention and must be able to effectively utilize dental terminology as it relates to daily practice operations, procedures, and all compliance-related work.

The RAM is responsible for defining and negotiating contractual terms to secure agreements providing for continued business growth. The individual is responsible for setting and executing strategic goals for their assigned territory to meet and exceed the organization’s primary objectives for sustained growth and balanced product portfolio. The RAM will collaborate with partners in Marketing, Customer Care, SBU’s, Supply Chain, Operations, and Quality ensuring a high level of Customer Focus and assisting to understand and exceed their Customers’ expectations.

This is a remote based Customer facing position. To support and service our customers in this assigned territory, candidates must be based out of the Milwaukee, WI metropolitan area.

Responsibilities

• Sell dental instrumentation and infection prevention & control products and services to territory accounts including conscious sedation, dental unit waterlines, instrument management systems (IMS), and sterilization solutions associated validation and support services as developed.
• Drives Revenue and Margin Growth by developing strong business relationships, understanding the Customer’s needs, presenting the value of HuFriedyGroup and negotiating to favorable agreements with critical territory account Customers which may include any or all of the following : dealer sales branches / representatives, private practices, CHCs and DSOs.
• Evaluates account performance against established objectives and identifies and implements strategies and action plans to ensure achievement of targets.
• Educates Customers on the various technical and commercial value propositions of HuFriedyGroup products and services to ensure the proper understanding and acceptance of our value-added contributions.
• Collaborates with partners in Customer Meetings that demonstrates the value of HuFriedyGroup to drive outcomes that increase sales and profits.
• Utilizes Understanding of Customer needs to recommend new products and services to improve efficiency, reliability and Customer value to drive sustained growth potential, and apply industry innovations.
• Design, schedule, implement and monitor promotional programs with qualified Customers to enhance growth opportunities within assigned region. Counsel dealers, group accounts, and / or purchasing agents on promotional opportunities, special programs, new product introductions, and related sales information.

Minimum Requirements

Equal Employment Opportunity & Accessibility Statement

HuFriedyGroup is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, gender, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodations to apply for a position, participate in the recruitment process, or perform essential job functions, please contact us at 773-868-5534. We are committed to supporting you throughout your journey with HuFriedyGroup!

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