What are the responsibilities and job description for the Inside Sales Brokerage Representative position at Hub Group Careers?
The Inside Sales Brokerage Representative will have complete ownership of a brokerage book of business within the Hub organization. From prospect to delivery, you will be responsible for bringing in new brokerage business, servicing to exceed customer expectations and delivering a superior product within a fast-paced, dynamic environment.
Essential Job Functions:
- Develop strong relationships with new customers to the Hub organization
- Continuously strive for new account growth while focusing on current business growth and service
- Manage daily internal and external communication , including rate negotiations, overcoming objections and providing the value proposition of Hub Group's brokerage offerings
- Ability to work in an entrepreneurial environment that will allow you to thrive based on self-driven results
- Willingness to adapt to the ever-changing industry and taking on additional responsibilities as the department continues to grow and new processes are put into place
- Full management of customer from an account management standpoint including but not limited to; managing costs to maximize profit, managing problem resolution, ensuring execution KPI are being met, continual process improvement as book of business grows
Minimum Qualifications:
- 1 year f B2B sales and/or account management experience. Preferably within the supply chain industry
- Solid understanding of transportation and logistics principles, and supply chain network behavior
- Strong understanding of brokerage markets and cyclical market dynamics
- Experience with DAT, Internet Truck Stop, and other predictive market resources
- Experience operating LinkedIn sales navigator is strongly preferred
- Experience within AS300 programs, and Oracle are preferred
- Experience within Microsoft Word, Excel and OneNote are preferred
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